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What happened in fintech 2018
The 11:FS research team is in the midst of building out an internal platform that has some elements of gamification (and because we see a lot of products coming through our benchmarking tool 11:FS Pulse which make use of it), I’ve been spending a bit of time considering the topic.
Leda Writes: The hard currency of bankers’ feelings
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to careers, indecision and the Venn diagram of doom.
Top 3 Blogs of 2018
I was recently asked whether digital transformations meant partnerships will become obsolete. In fact, I think quite the opposite - banks who don’t use partnerships will become obsolete.
The Bankmare before Christmas
If you’ve been listening to the news at all in the last few months, you’ve likely run across the term Open Banking – a lot. The internet is awash with articles, thought pieces, blogs, books and podcasts on Open Banking. It’s a full-time job keeping up with the latest trends and following the right people. That’s why at 11: FS we’ve put together the authoritative resource on Open Banking. Whether you’re new to Open Banking or a bonafide guru, we’ve cut through the noise to bring you the go-to guide.
Leda Writes for Fintech Futures: You’ve been doing meetings wrong
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Wonder Woman, technology without heart and why love is key to innovation.
U.S. Millennials: A balancing act of YOLO and debt-induced anxiety
If you’re a banker, particularly a retail banker, last year was like the longest pre-fight build up we’ve ever seen. Unless you’ve been living under a rock, you will know that this year four new challenger banks will finally come to the UK market in the form of Monzo, Atom, Starling, and Tandem. They were the constant drum beat in the background while you were making your roadmaps and planning your transformations; the constant understanding that winter was coming.
Are card payments under threat? The rise of the A2A payment
Much has been written about how Open Banking has announced itself with more of a whimper than a bang, since going live at the beginning of 2018.
Leda Writes for Fintech Futures: Diversity absolutes and the absurdity of decency by design
Each week, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week her attention turns to failing and terrible advice.
Don’t bother saying you are sorry: How VCs hurt me and the industry
If you look at the Trustpilot reviews for Plum (the UK savings app), one thing stands out. People don’t talk that much about the product; instead, they proudly declare how much they’ve saved.
Leda Writes for Fintech Futures: Banking reality checks and other fables
Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week, she tells us the best way to avoid frustrated ambition and missed opportunities.
Platformification: Taking your bank to the next level
Software has been around for some time, but it was the explosion of mobile phones that changed the dynamic and timeline of building new products. In Europe alone, fintech app usage is up 72% since the start of the pandemic. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
Crappy data is why we can’t have nice things
If all the bits of your car lived in different countries, and you had to ship them to your house and assemble them every time you wanted to drive somewhere – it would get a bit annoying right? You would question why anyone thought this was an acceptable way of building something so critical.
Leda Writes for Fintech Futures: Career tips for optimists, curious cats and rebels
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to dudes and core banking.
Rethinking regulation: How to get it right
Jason Bates interviewed Rishi Khosla, CEO of OakNorth for Fintech Insider, the under the radar fintech unicorn in the SME lending space. They discuss OakNorth’s origin story, how they reached profitability within 24 months, the social impact of the SME lending space and what the future holds for this little-big company with deep roots. Listen to the interview in full on the podcast here or stream it below.
From Enemies of Innovation to Patron Saints: A Modern C-Suite Fairy Tale, Complete with Happy Ending
China’s currently the second biggest hub for fintech in the world. In 2018 the nation managed to secure $15.1BN in funding for fintechs. A great deal of that reputation for success is down to the power and growth of Ant Financial.
1042. News: Is Klarna a reality check for fintech IPO hopes?
Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1041. Insights: How to build a high-performing product team
In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?
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1040. News: Is this a once in a generation opportunity to change up the UK payments system?
Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank
In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.
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1038. News: What happens when the world's biggest YouTuber buys a fintech?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1035: Insights: Six predictions that will reshape customer experience in financial services
What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.
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1034. News: Was Brex a bargain buy for Capital One?
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1033: Insights: How modern finance teams can win the next 10 years
On this week’s episode, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom, Co-Founder and CEO of Pleo; Søren Westh Lonning, CFO at Pleo; and Megan Cooper, CEO of Caywood, to explore how the role of finance has evolved over the past decade - and what it will take for finance teams to win the next 10 years.
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1032. News: Revolut heads to Peru, Stream raises $90m, and… are you dead?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1031: Insights: How OpenAI is changing the future of financial services
On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant.
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1030. News: Nala and Noah partner on cross-border stablecoins – is a 10% US credit card interest cap coming?
Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1029. Insights: How AI is reshaping consumer-focused banking
On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?
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1028: News: Flutterwave buys Mono, PicPay files for a US IPO, and Jamie Dimon is ready to share JPMorgan’s ‘secret sauce’
In a fresh wave of fintech consolidation and strategic moves, Flutterwave has acquired Mono. JPMorgan has launched its Special Advisory Services initiative to give key clients access to consulting services drawn from the bank’s own practices. PicPay has filed for a U.S. IPO, and Mercury has applied to the OCC for a national bank charter.
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1027: Insights: Lights, camera, transactions- engineering payments at a global scale with JP Morgan and Netflix
David M. Brear, Group CEO at 11:FS, sits down with two heavyweights in the payments world: Tracy Birdsall, Managing Director and Head of EMEA & APAC, Merchant Services Sales, at J.P. Morgan Payments, and Kristen Morrow-Greven, Vice President and Head of Global Payments at Netflix.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
