Global

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Podcast

One Fintech Nation: Uniting the Fintech Kingdom

Open Banking turned one on Sunday, but why has no-one made a big deal about it despite all the potential?

5min read
Article
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Banking

Spanx and the core issues with digitization – part 2

Sports people make better business people. There, I said it. I’ve said it before so you shouldn't be too surprised at this point but I honestly believe in this statement.

5min read
Article
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11:FS

Why research reports need a revamp

I’ve read an awful lot of research reports in my professional life. I also studied History at university and if that doesn’t set you up with the ability to detect sense from nonsense when it comes to research, I don’t know what will. More recently, I’ve written a lot of market research reports and have every intention of writing more in the future. But I want my next set of research outputs to be different. So I turned to Twitter, that great hotbed of opinion, to conduct a survey (with many methodological holes) to find out what people’s biggest bugbears are with most of the content out there today.

5min read
Article
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Banking

Spanx and the Core Issues with Digitization - Part 1

I love the Showtime drama series Billions. It gets two big thumbs up from me and I highly recommend binge-watching the series. You'll thank me later.I recently finished season 3 of the program and I actually burst out laughing during the beginning of the show. Real-life celebrities and billionaires are a constant staple of the series. Past guests have included Mark Cuban, Maria Sharapova, and even my beloved Metallica. But what made me chuckle was the brief appearance of Sara Blakely playing, well, herself.And why not? She's a self-made billionaire and founder of Spanx as I detailed in my first blog post on the commonalities between the Spanx product and the digitization of financial services. Seeing her pop up on my screen while watching the season finale prompted me to sit down and write part 2 of this blog post.

5min read
Article
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Cloud

Microsoft Azure: Setting the Tempo For Financial Services

11:FS announced today that Microsoft has become a strategic partner over the forthcoming months across our Fintech Insider podcasts. Microsoft wants to be an integral part of tackling some of the biggest challenges in financial services and collaborate on topics of interest to the industry audience.

5min read
Article
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Design

Keep your finger on the Pulse of innovation

You may have noticed recently that we’ve putting out a bit of content around our interns, like Petrit, Sam, and Tom. In a move that should surprise no-one, we’re launching the start of our internship programme today! For all you students and fintech fans we’ve got a list of top tips you should follow to get ahead of the curve. The rest of our wonderful readers should be sharing this with everyone you know looking to get into fintech. You don’t need a degree to apply, just be awesome.

5min read
Article
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Regulation

Happy GDPR Eve: Putting Data Back in Your Hands

We’ve finally turned 2! Just two short years ago a small group of plucky young(ish) fintech experts set up our challenger consultancy. They also kicked off a podcast that has become probably the best fintech insight platform out there thanks in no small part to the amazing (and wholly unbiased in this case) media team.

5min read
Article
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Blockchain

3 Reasons Why Revolut is Offering Even More Crypto Products

Offering customers access to cryptocurrencies is fast becoming a must-have feature for fintechs in the banking and investment segments. Startups are racing each other to launch the broadest range of services possible in this space.Revolut has today taken another step forward in this arena by adding XRP and Bitcoin cash to the range of cryptocurrencies customers can buy, hold, and sell within its app.

5min read
Article
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Culture

Banking Battlefield: Winning the War For Customers

Over the last two years we have kept coming back to one diagram, the 11:FS Banking Battlefield. We use this to explain the changes we see in the financial services industry. In fact, one particular workshop we did in Australia last year had us talking through this diagram for the entire day! Seriously. It also featured in three bank board packs in the last 6 months which is also a pretty good indication we’re onto something.

5min read
Article
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Culture

Storytelling in Business: Tell a Story Worth Hearing

For many large financial institutions, cloud is, increasingly, the answer. Not that they’re necessarily sure what the question is, but the answer is definitely cloud.

5min read
Article
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Payments

Why iZettle’s exit strategy u-turn is so disappointing

When news broke a week or so ago that, Swedish payment fintech, iZettle planned to IPO this year, I pondered whether it would be the first of a flood of European fintech IPOs. We now know it won’t.

5min read
Article
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Podcast

Santander Stands Alone: A New Brand For Digital

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

5min read
Article
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Podcast

Oakam CEO Frederic Nze Talks Financial Inclusion

Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

5min read
Article
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Banking

Innovation Lab Theater: No Room For Thought

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

5min read
Article
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Banking

Digitisation, Digitalisation and Being Truly Digital

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

5min read
1082
podcast
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Fintech Insider

1082. News: Stripe bids for PayPal, BNPL regulation kicks in, and Nubank secures a Mexican banking licence

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1081
podcast
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Fintech Insider

1081. Insights: The future of Robinhood. A conversation with UK President Jordan Sinclair

Robinhood has just unveiled one of the biggest product launches in its history, centred around a bold vision for Borderless Markets. From tokenised stocks and ETFs to Robinhood Chain and AI-powered investing, the company is betting that the future of finance will be tokenised, intelligent and increasingly autonomous.

43min listen
1080
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Fintech Insider

1080. News: Klarna applies for a US banking licence, LemFi buys Wealth8, and Santander open-sources AI

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
1078
podcast
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Fintech Insider

1078. News: FCA unveils crypto rules, Airwallex hits $11bn valuation, and Jet Bank launches Albania's first digital bank

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

61min listen
1077
podcast
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Fintech Insider

1077. Insights: What does it take to build the bank of the future? With Engine by Starling

In this episode, we're exploring what it takes to build modern banking technology from the ground up. Host Ross Gallagher - Head of Consulting at 11:FS - joined by Sam Everington, CEO of Engine by Starling, and Jody Bhagat, President of North America at Engine by Starling.

40min listen
1076
podcast
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Fintech Insider

1076. News: US and UK push stablecoins, Flutterwave lands $3.2bn, and Green-Got makes Crowdcube history

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

53min listen
105
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Fintech Insider

1075. Insights: What are the new rules of fintech marketing?

In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack how fintechs are finding, engaging and retaining customers in an increasingly crowded market. Laura Watkins - Director of Media and Marketing at 11:FS joined by marketing experts of the sector. In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack

55min listen
1074
podcast
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Fintech Insider

1074. News: Nuvei splashes the cash on Payoneer, Current raises $80M to improve Americans' financial health

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1073
podcast
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Fintech Insider

1073. Insights: From stablecoins to AI agents - how Stripe is changing the internet economy

In this special episode of Fintech Insider Insights, recorded live at Stripe Tour London, we're joined by two Stripe leaders to explore how the internet economy is evolving - and the infrastructure powering its next chapter.

33min listen
1072
podcast
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Fintech Insider

1072. News: All about partnerships: Barclays x CommonAI, Monzo x Fair4All Finance, Stripe x Lloyds

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1071
podcast
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Fintech Insider

1071. Insights: Fintech's coming home - The growing relationship between fintech and football

What do Arsenal, Manchester United, Nottingham Forest and the Home Nations football teams have in common? They're all partnering with fintech brands.

47min listen
1070
podcast
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Fintech Insider

1070. News: Enfuce report calls for more payment choice, Acquired backs UKPI, and TransferMate embraces stablecoins - Live from Money20/20 Europe

Host Ross Gallagher - Head of Ventures at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
1069
podcast
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Fintech Insider

1069. Insights: Can stablecoins escape the fintech bubble? - Live from Money 20/20 Europe

Are stablecoins actually breaking into the mainstream financial system - or are they still largely trapped inside the fintech bubble?

47min listen
1068
podcast
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Fintech Insider

1068. News: Monzo drops millions on growth, Mastercard and QNB expand into Syria, and Legacy rethinks charitable giving

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1066
podcast
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Fintech Insider

1066. News: OpenAI enters finance, Revolut pushes into wealth, and Primer raises $100m

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen