Learn about the latest FS trends and news, from industry experts.

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The one thing user-centred design often forgets

"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.

4min read
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UBS

Banks, mergers, and missed opportunities

In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.

4min read
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AI

ChatGPT can revolutionise customer support and financial literacy across the globe

ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?

3min read
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The best fintech marketing teams let fires burn

A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…

3min read
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11:FS business update

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Blockchain

The future of crypto? On-chain and independently verified

If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.

2min read
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Fintech Insider

Why the world needs to know more about local fintech

Every day on our podcasts, our social forums, videos, and events, we have the privilege of talking to the founders, the builders, the passionate people shaping the future of financial services.

2min read
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Underbanked

Can neobanks reach the underbanked in Eastern Europe?

I wrote about the underbanked phenomenon in Eastern Europe a few weeks ago. Mainly I talked about which basic services are used, not used, and why.

4min read
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Blockchain Insider

What are our crypto predictions for 2023?

Happy 2023, fintech fans!

3min read
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Underbanked

Why is Eastern Europe so underbanked?

While chatting with my grandma on my annual trip to Romania this year, I had an epiphany. She is underbanked! So is my mom, uncle, cousin, and neighbour - you get the gist.

4min read
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Fintech Insider

What are our fintech predictions for 2023?

I recently sat down with Rhian Lewis, co-founder of Count My Crypto and Sara Walker from IG to discuss which cryptocurrencies could come close to bitcoin. Take a look at some of the points we covered below, or head over to IG to watch the full interview.

4min read
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Unfiltered

The future is now: how AI will completely disrupt the customer experience

The AI revolution is reshaping financial services with the force of a category-five hurricane. The seismic shifts it’s creating are palpable, with generative AI standing at the forefront of this transformation.

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11:FS Pulse

4 fintechs and their winning social features

Once upon a time, social media and finance apps might’ve seemed like strange bedfellows.

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Unfiltered

What's needed for the next evolution of climate fintech?

COP 27 came and went last month. It’s now time to look back at what happened and what still needs to happen. What can the climate fintech industry in particular reflect and iterate on as we head into 2023?

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Unfiltered

How early-stage investors can navigate the most chaotic economy in living memory

Mortgages and ancient sex positions aren’t two things you’d usually put together (or want to read about at the same time, for that matter). But digital mortgage broker Habito has ripped up the rulebook and created a Mortgage Kamasutra book in its place. And we can’t help but respect them for it.

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Fintech Insider

741. Focus: How UX is fundamental to seamless money movement

David Barton-Grimley is joined by a fantastic guest, from Wise, to continue exploring the importance of UX to the fintech revolution in Europe.

33min listen
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Fintech Insider

740. News: Smart raises $95 million while Robinhood sparks all-night trading fears

Smart raises $95 million to take on the pension market, Robinhood launches 24-hour trading, and former UK Chancellor to chair Italian investment firm – Benjamin Ensor and Kate Moody are joined by some great guests, from Anthemis and Smart, to talk about the most interesting stories in financial services over the last 7 days.

58min listen
739
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Fintech Insider

739. Insights: Could 'mortgages as a service' mark the future of homebuying?

Benjamin Ensor is joined by some great guests, from 11:FS, Molo Finance, Pexa UK, to discuss the possibilities of mortgages services embedded at the point of need.

40min listen
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Blockchain Insider

187. Insights: Data must flow in the era of AI - a Dune case study

EL. EF. GEE. Today we bring you: a deep dive into the world of data and AI, and our second case study! On this show, we're taking a closer look at the the history of Dune, and their new LLM announcement, and how AI and blockchain intersect and can help shape the future of the crypto space. All this and much more on today's Blockchain Insider!

45min listen
738
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Fintech Insider

738. News: Skipton's no-deposit mortgage raises eyebrows and Apple banks a billion!

Skipton launches deposit-free mortgage aimed at renters, Apple attracts $1 billion in deposits in a week, and WhatsApp allows Singapore businesses to pay within app – Kate Moody and Ross Gallagher are joined by some great guests, from Thunes and Redpoint Ventures, to talk about the most interesting stories in financial services over the last 7 days.

1h02 listen
736
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Fintech Insider

736. Focus: Will great UX keep European fintechs ahead of their competitors?

David M. Brear is joined by some great guests, from Visa, Spendesk, and Revolut, to talk about the UX revolution in European fintech.

47min listen
735
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Fintech Insider

735. News: JP Morgan swoops in for First Republic, while Revolut takes on Nubank

JP Morgan snaps up First Republic Bank, Revolut launches in Brazil, and ChatGPT investment fund "smashes" competition – Kate Moody and Benjamin Ensor are joined by a great guest from Reuters to talk about the most interesting stories in financial services over the last 7 days.

44min listen
734
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Fintech Insider

734: Insights: How important is trust to financial services in 2023?

Benjamin Ensor is joined by some great guests, from Atom Bank, Coastal Community Bank, and Vexi to talk about the value of trust to financial services.

48min listen
186
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Blockchain Insider

186. News: The future of stablecoins, Ethereum’s Shanghai upgrade, and the first comprehensive crypto law

EL. EF. GEE. Today we bring you: US Congress to introduce new draft bill for stablecoins, Ethereum’s Shanghai upgrade is complete, starting new era of staking withdrawals, and EU Parliament approves crypto licensing, funds transfer rules. All this and much more on today's Blockchain Insider!

50min listen
733
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Fintech Insider

733. News: Super raises $85M and First Republic scrambles to be saved

Kate Moody joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Super.com’s $85M raise for a super app for savings; Could First Republic be the next SVB as the US scrambles to save it; and Klarna roll out a suite of AI-enabled personalisation tools for shoppers and merchants.

1h03 listen
731
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Fintech Insider

731. Focus: International expansion and the importance of local, with Pranav Sood, GM at Airwallex

Our expert host, David Barton-Grimley, is joined by a fantastic guest from Airwallex to continue exploring the connected nature of travel and financial services in APAC.

35min listen
730
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Fintech Insider

730. News: Is Apple a fintech now?

Apple launches savings account, JROC lays out Open Banking roadmap, and Game of Thrones stars challenge big banks over fossil fuel links – Ross Gallagher and Benjamin Ensor are joined by some great guests, from Yonder and Open Finance Association, to talk about the most interesting stories in financial services over the last 7 days.

1h06 listen
185
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Blockchain Insider

185. Insights: How Nigeria's crypto scene is thriving despite Central Bank crackdown

We. Are. Here. Today we bring you: a deep-dive into Nigeria's crypto scene, the challenges it faces from regulators, and why crypto is "heaven-sent" for Africa's economy. All this and much more on today's Blockchain Insider!

45min listen
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Fintech Insider

728. News: FCA enlists Love Island star while Visa connects Venmo and PayPal users

Love Island's Sharon Gaffka teams up with FCA in clampdown on influencers, Visa partners PayPal for interoperable P2P payments, and Verto picks up a quarter of Silicon Valley Bank customers in Africa – Ross Gallagher and Benjamin Ensor are joined by some great guests, from Verto and CCG Catalyst, to talk about the most interesting stories in financial services over the last 7 days.

1h01 listen
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Fintech Insider

727. Insights: Is debt the last taboo of financial services?

Ross Gallagher is joined by some great guests, from the Aspen Institute, GoCardless, and Lowell, to discuss how innovations can improve the reputation of the industry of debt.

49min listen
Video
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Inclusive design

What is inclusive design? 11:FS Explores

6min watch
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen