Learn about the latest FS trends and news, from industry experts.

Article
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Product

Your product is only 20% unique (but that’s where you win)

I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.

3min read
Article
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Unfiltered

It’s time to make year-end reviews more human

Hot on the heels of Revolut’s mega funding round and newly minted unicorn status two weeks ago comes another piece of good news for the European fintech industry — Swedish commerce platform iZettle is set to IPO.

4min read
Article
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Unfiltered

What does legacy really mean?

One notable group of firms are missing from the initial Libra founding members: banks. So what could Libra mean for them?

4min read
Article
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Talent

How the financial services sector can win the war for tech talent

So you’re looking to scale agile Agile has become the status quo for most organisations delivering digital services. In recent years, conversation in the enterprise agile community has shifted to scaling agile.

4min read
Article
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Unfiltered

Your community has to be at the heart of everything you do

I don’t know if I think about the Roman Empire every day, but awards submissions? I can’t seem to escape them.

4min read
Article
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Why every business should care about FedNow

The Federal Reserve hasn’t changed its payment system in more than 50 years. And while it’s operated with relative stability for that duration, the needs of businesses and their customers have evolved.

3min read
Article
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Unfiltered

The rise of the NeoTrust: making dying less expensive

In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?

4min read
Article
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Unfiltered

Where's the retail banking revolution?

We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?

4min read
Article
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Unfiltered

Do you really want to offer alternative payment methods?

I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.

3min read
Article
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Banking

Innovation terror: 3 things big banks can do to stop stagnation of innovation

Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).

3min read
Article
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Unfiltered

The metaverse will power a new era of industrial efficiency

Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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The one thing user-centred design often forgets

"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.

4min read
Article
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UBS

Banks, mergers, and missed opportunities

In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.

4min read
Article
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AI

ChatGPT can revolutionise customer support and financial literacy across the globe

ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?

3min read
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The best fintech marketing teams let fires burn

A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…

3min read
652
podcast
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Fintech Insider

652. News: Will JPMorgan Chase transform the travel industry?

Kate Moody and Nicole Perry are joined by some great guests, from DealStreetAsia and Fintech Business Weekly, to talk about the most interesting stories in financial services over the last 7 days, including: Sequoia makes first investment in Pakistan, LendUp enters liquidation, and trade in your pandemic impulse buys!

1h listen
651
podcast
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Fintech Insider

651. Insights: How will PSD3 shape the future of Open Banking?

David M. Brear is joined by some great guests, from Plaid, Payments Solved, and The Payments Association EU, to look at how PSD3 might influence Open Banking going forward.

50min listen
167
podcast
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Blockchain Insider

167. Insights: Is crypto an effective replacement for remittances?

We. Are. Here. Today we bring you: another deep dive: this time - into remittances. What role can crypto play in this sector, and what might the future hold? All this and much more on today's Blockchain Insider!

45min listen
650
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Fintech Insider

650. News: Peter Thiel backs European investment app Shares

David M. Brear and Nicole Perry are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: European investing app Shares snaps up $40m financing round, Plaid launches Variable Recurring Payments, and we dip into the Fintech Insider mailbag!

1h05 listen
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Blockchain Insider

Bonus. Jamie Bartlett is still after the Missing Cryptoqueen

We. Are. Here. Today we bring you: a special bonus interview with author and presenter Jamie Bartlett, where we chat about all things Missing Cryptoqueen, and his new book: “The Missing Cryptoqueen: The Billion Dollar Cryptocurrency Con and the Woman Who Got Away with It”. All this and much much more! All this and much more on today's Blockchain Insider!

40min listen
122
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Insurtech Insider

122. News: Instanda and YuLife raise despite insurance start-up credibility crisis

Nigel Walsh and John Bean are joined by a panel of guests from Anthemis, Flock and Instanda to talk through the biggest news of the month. Hear about: No-code insurtech scale-up Instanda raises £37m, insurance start-ups face credibility crisis, and GEICO may have to pay a woman who got an STD in an insured car. All this and much, much more on today's Insurtech Insider!

54min listen
648
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Fintech Insider

648. News: Starling pulls back from Ireland while Stori becomes Mexico's latest fintech unicorn

Kate Moody and Amy Gavin are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Starling pulls Irish bank application, Stori becomes Mexico’s latest fintech unicorn, and ‘Eat The Rich’ popsicles are selling fast!

58min listen
647
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Fintech Insider

647. Insights: How is rising inflation impacting financial services?

Kate Moody is joined by some great guests, from Chetwood Financial, Innovate Finance, and Minna Technologies, to ask how will inflation impact financial services going forward.

44min listen
166
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Blockchain Insider

166. News: UK Treasury looking at stablecoin regulation - what's to come?

EL. EF. GEE. Today we bring you: UK Treasury to introduce stablecoin regulation within weeks, MakerDAO members vote on $100M DAI vault for bank, and the FBI adds missing Cryptoqueen, Ruja Ignatova, to top ten most wanted. All this and much more on today's Blockchain Insider!

53min listen
646
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Fintech Insider

646. News: Klarna completes down round and Flutterwave accounts frozen in Kenya

David M. Brear and Kate Moody are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Klarna’s valuation slashed in latest funding round, Flutterwave has accounts frozen in Kenya, and Playboy teases pixelated mansion in the metaverse.

53min listen
645
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Fintech Insider

645. Insights: Dan McCrum on bringing down payment giant Wirecard's house of cards

David M. Brear is joined by investigative reporter and author, Dan McCrum, to dive into his new book about uncovering the truth about payments company Wirecard.

42min listen
121
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Insurtech Insider

121. Insights: Insurance education - is learning through TikTok enough?

Nigel Walsh and Benjamin Ensor are joined by a fantastic guests from Victress Communications to talk through all things insurance education. All this and much, much more on today's Insurtech Insider!

46min listen
644
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Fintech Insider

644. News: Should Open Banking become a legal requirement for credit assessment?

Benjamin Ensor and Deepa Anikhindi are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Agricultural bank Oxbury raises £20m in a funding round, Payl8r calls for open banking to be legally required for credit assessing, and the world's first fintech sitcom!

52min listen
165
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Blockchain Insider

165. Insights: How do you know it's web3?

We. Are. Here. Today we bring you: an episode focused on ownership. Ownership is web3’s ability to prove that digital assets are owned by users. But how exactly does it work? How is it different from the world of web2? And what changes can we expect to see in the world now that assets are on-chain? All this and much more on today's Blockchain Insider!

48min listen
642
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Fintech Insider

642. News: Kroo lands coveted banking license, while Credit Suisse found guilty of money laundering

David M. Brear and Kate Moody are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Kroo lands full banking licence, Credit Suisse bank found guilty over money laundering charges, and we answer questions from the Fintech Insider mailbag!

1h03 listen
Video
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Inclusive design

What is inclusive design? 11:FS Explores

6min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen