Global

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How messaging is helping banks reconnect with their customers

There’s been no shortage of attention paid to the emergence of fintech in the Middle East recently. In fact, we wrote about the ‘perfect storm’ that was brewing in the region and recently gave an overview of the digital challengers emerging to meet these needs.

5min read
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11:FS Foundry

Leda Writes for Fintech Futures: Love in the time of COVID-19

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to why mistakes are wonderful things.

5min read
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digital transformation

There has never been a more important time to be truly digital

Simon Taylor interviewed Tom Blomfield, CEO of Monzo for Fintech Insider. Listen to the whole interview in full here.

5min read
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Culture

Leda Writes for Fintech Futures: Life in the time of COVID-19: learning to share

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, as the world continues to change, she discusses how to overcome defaulting to the comfortable way of doing things just because that's how they've always been done.

5min read
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Insurance

COVID-19: what the insurance industry needs to do now

In part one of this series I pointed out that things look very, very bad for the insurance industry right now. In this blog post I will explore what might happen next.

5min read
Article
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11:FS

What do our mums think that we do?

David M. Brear, our CEO, recently asked his followers on LinkedIn the following question: What three things should every bank in the world do in the next 3 years to be successful? So many people responded to David’s post with varying opinions but one thing was clear: change was paramount and digital was the way forward.

5min read
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Insurance

The impact of Coronavirus on the insurance industry

Imagine a crane operator, but not any crane operator, this one is wearing a pair of AR goggles, in which a layer of relevant data and information about every container being moved is shown, ensuring that, not only the right job is done, but also the job is done right.

5min read
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Culture

Why remote working should be a 24/7/365 concern

Bringing the office home with you doesn’t carry as much stigma as it once did. So what are the benefits of remote working, and how can you take advantage of them?

5min read
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Banking

How are consumer lenders responding to the coronavirus pandemic?

Until 2018 Australia hadn’t had a new, homegrown bank for decades. The Australian banking industry had been dominated by four huge banks who, facing no competition, rested on their laurels.

5min read
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Culture

Leda Writes for Fintech Futures: do not fail fast, learn fast instead

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, TV masterpiece The West Wing and what it can teach us about life, business and financial services.

5min read
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Banking

Leda Writes for Fintech Futures: the closet of shame

After so many years and billions spent on digital transformation: design workshops, rebuilding banks to focus on client journeys and user centred design, it’s still falling down.

5min read
Article
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Crypto

What the bZx flash loan exploit says about the future of DeFi

TL;DR: someone (we don’t know who), managed to make off with over $350,000 with a loan that in essence cost them no more than $8.71 in the murky but oh so interesting world of decentralised finance (or DeFi for short).

5min read
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Culture

Leda Writes for Fintech Futures: the witches are coming

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, her thoughts turn to what transformation should look like with the lessons being learned from COVID-19.

5min read
Article
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Banking

Is the future bleak for community banks?

Last year, we debated digital payments and whether they’re the future. At the time, it seemed like the answer was a resounding “yes". In the meantime, a global pandemic has emerged and transformed consumer behaviour in all areas of life — including the ways in which we pay. But the question is, will this be a permanent change or will we revert to our pre-pandemic ways once it’s safe to do so? And if we do fast-forward to a completely cashless society, what will the implications be?

5min read
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Culture

Leda Writes for Fintech Futures: what is office politics, anyway?

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she reflects on inspiring bosses and the opportunities they offered.

5min read
podcast
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Fintech Insider

1042. News: Is Klarna a reality check for fintech IPO hopes?

Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1041
podcast
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Fintech Insider

1041. Insights: How to build a high-performing product team

In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?

50min listen
1040
podcast
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Fintech Insider

1040. News: Is this a once in a generation opportunity to change up the UK payments system?

Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

63min listen
1039
podcast
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Fintech Insider

1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank

In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.

40min listen
1038
podcast
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Fintech Insider

1038. News: What happens when the world's biggest YouTuber buys a fintech?

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1036
podcast
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Fintech Insider

1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1035
podcast
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Fintech Insider

1035: Insights: Six predictions that will reshape customer experience in financial services

What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.

55min listen
1034
podcast
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Fintech Insider

1034. News: Was Brex a bargain buy for Capital One?

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

62min listen
1033
podcast
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Fintech Insider

1033: Insights: How modern finance teams can win the next 10 years

On this week’s episode, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom, Co-Founder and CEO of Pleo; Søren Westh Lonning, CFO at Pleo; and Megan Cooper, CEO of Caywood, to explore how the role of finance has evolved over the past decade - and what it will take for finance teams to win the next 10 years.

49min listen
1032
podcast
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Fintech Insider

1032. News: Revolut heads to Peru, Stream raises $90m, and… are you dead?

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

64min listen
1031
podcast
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Fintech Insider

1031: Insights: How OpenAI is changing the future of financial services

On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant.

48min listen
1030
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Fintech Insider

1030. News: Nala and Noah partner on cross-border stablecoins – is a 10% US credit card interest cap coming?

Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

70min listen
1029
podcast
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Fintech Insider

1029. Insights: How AI is reshaping consumer-focused banking

On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?

50min listen
1028
podcast
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Fintech Insider

1028: News: Flutterwave buys Mono, PicPay files for a US IPO, and Jamie Dimon is ready to share JPMorgan’s ‘secret sauce’

In a fresh wave of fintech consolidation and strategic moves, Flutterwave has acquired Mono. JPMorgan has launched its Special Advisory Services initiative to give key clients access to consulting services drawn from the bank’s own practices. PicPay has filed for a U.S. IPO, and Mercury has applied to the OCC for a national bank charter.

60min listen
1027
podcast
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Fintech Insider

1027: Insights: Lights, camera, transactions- engineering payments at a global scale with JP Morgan and Netflix

David M. Brear, Group CEO at 11:FS, sits down with two heavyweights in the payments world: Tracy Birdsall, Managing Director and Head of EMEA & APAC, Merchant Services Sales, at J.P. Morgan Payments, and Kristen Morrow-Greven, Vice President and Head of Global Payments at Netflix.

53min listen
Video
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
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Open finance

Fintech Insider Presents: After Dark - Open Finance: fact or fantasy?

After Dark - Open Finance: fact or fantasy?

90min watch
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Open finance

What is Open Finance?

Banks are facing a lot of challenges compared to their fintech rivals.

6min watch
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11:FS Pulse

11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear

11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.

11min watch
Video
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Lending

Jeff Keltner from Upstart on what the future of lending will look like | Spotlight

What does the future hold for lending? Live from Lendit USA 2022.

24min watch
Video
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UX

What is UX and what makes UX good? 11:FS Explores

Will banks exist in 100 years?

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Open Banking

What is Open Banking? | 11:FS Explores

In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.

Video
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Unleashing creativity! A case study on sparking innovation with Bidyut Dumra from DBS | Spotlight

On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.

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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen