
Around the world, people have instant, around-the-clock access to banking apps and their own financial data. So why do so many people still feel uncertain about their financial future?

Most AI deployments so far have focused on AI that “talks”, which can search, summarise, and draft content to support employees. The next wave is different: AI agents that “do” are starting to take bounded actions inside workflows, moving cases forward and coordinating steps end-to-end, with humans kept in control where it matters.
Financial accessibility has long been framed as a matter of compliance or corporate social responsibility. But today, it’s emerging as something much bigger: a competitive advantage.

As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.

Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.

Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.

While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.

Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA

In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.
At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.
The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.
The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.
Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.

Skipton launches deposit-free mortgage aimed at renters, Apple attracts $1 billion in deposits in a week, and WhatsApp allows Singapore businesses to pay within app – Kate Moody and Ross Gallagher are joined by some great guests, from Thunes and Redpoint Ventures, to talk about the most interesting stories in financial services over the last 7 days.

Benjamin Ensor is joined by some great guests, from 11:FS, CAF, and Hummingbird, to talk about the latest developments in Know Your Customer and Know Your Business.

JP Morgan snaps up First Republic Bank, Revolut launches in Brazil, and ChatGPT investment fund "smashes" competition – Kate Moody and Benjamin Ensor are joined by a great guest from Reuters to talk about the most interesting stories in financial services over the last 7 days.

Benjamin Ensor is joined by some great guests, from Atom Bank, Coastal Community Bank, and Vexi to talk about the value of trust to financial services.

EL. EF. GEE. Today we bring you: US Congress to introduce new draft bill for stablecoins, Ethereum’s Shanghai upgrade is complete, starting new era of staking withdrawals, and EU Parliament approves crypto licensing, funds transfer rules. All this and much more on today's Blockchain Insider!

Kate Moody joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Super.com’s $85M raise for a super app for savings; Could First Republic be the next SVB as the US scrambles to save it; and Klarna roll out a suite of AI-enabled personalisation tools for shoppers and merchants.

Benjamin Ensor is joined by some great guests, from Branch, Iwoca, and Treyd, to look at the opportunities and challenges of opportunities of specialised offerings for small and medium-sized businesses.

Apple launches savings account, JROC lays out Open Banking roadmap, and Game of Thrones stars challenge big banks over fossil fuel links – Ross Gallagher and Benjamin Ensor are joined by some great guests, from Yonder and Open Finance Association, to talk about the most interesting stories in financial services over the last 7 days.

Benjamin Ensor and Kate Moody are joined by some great guests, Bridge built by Citi and Seattle Bank, to look at the challenges and opportunities for community banks in America.

Love Island's Sharon Gaffka teams up with FCA in clampdown on influencers, Visa partners PayPal for interoperable P2P payments, and Verto picks up a quarter of Silicon Valley Bank customers in Africa – Ross Gallagher and Benjamin Ensor are joined by some great guests, from Verto and CCG Catalyst, to talk about the most interesting stories in financial services over the last 7 days.

Ross Gallagher is joined by some great guests, from the Aspen Institute, GoCardless, and Lowell, to discuss how innovations can improve the reputation of the industry of debt.

EL. EF. GEE. Today we bring you: First zkEVM goes live on Ethereum, a recap on USDC/SVB, and Coinbase’s SEC Wells notice. All this and much more on today's Blockchain Insider!

Crowdcube and Octopus Investments opening up retail investments, Apple Pay Later is finally launching, and Twitter changes logo to Dogecoin cryptocurrency image – Ross Gallagher is joined by some great guests, from Crowdcube, Fintech Business Weekly, and The Fintech Times, to talk about the most interesting stories in financial services over the last 7 days.

Benjamin Ensor is joined by some great guests, from Global Ventures, Novo, OakNorth Bank, and Spiralem, to look at the business banking options and challenges for small and medium-sized businesses across the world.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
It's not just a buzzword.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

