Global

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Banks must become active partners in financial wellbeing

Around the world, people have instant, around-the-clock access to banking apps and their own financial data. So why do so many people still feel uncertain about their financial future? 

5min read
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Vertical Agentic AI is the next frontier for value creation In financial services

Most AI deployments so far have focused on AI that “talks”, which can search, summarise, and draft content to support employees. The next wave is different: AI agents that “do” are starting to take bounded actions inside workflows, moving cases forward and coordinating steps end-to-end, with humans kept in control where it matters.

6min read
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11:FS Pulse

Accessibility in finance: Designing a future everyone can use

Financial accessibility has long been framed as a matter of compliance or corporate social responsibility. But today, it’s emerging as something much bigger: a competitive advantage.

4min read
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The fight to win the salary battle

As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.

4min read
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Personalised payments: enabling the choice and flexibility consumers expect

Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.

3min read
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11:FS Pulse

Gamification in fintech: Financial literacy or just engagement?

Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.

6min read
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Why the future of fintech depends on empowering SMBs

While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.

2min read
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Agentic AI is reshaping financial services

Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA

10min read
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How digital payouts offer a competitive edge to insurers

In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.

3min read
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Culture

I’ve incentivised innovation, why isn't my team innovating?

At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.

4min read
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Tackling fraud in real time: balancing speed and security

The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.

5min read
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11:FS Pulse

5 fintechs to watch in Asia

The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.

4min read
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How internal adoption fuels successful embedded finance solutions

Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.

4min read
338
podcast
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Fintech Insider

338. Interviews: Michael Jaconi, CEO of Button

In today's episode, we bring you an interview with Michael Jaconi, CEO of Button! Sam Maule meets him in a New York penthouse, to talk about all things Button!

28min listen
104
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Blockchain Insider

104. Banks, Tezos & Tokens

We. Are. Here. Today we bring you: Brazilian bank, Tezos and $1 Billion, IBM tries to make paper the past, and Swiss STO's. All this and much more on today's Blockchain Insider!

43min listen
44
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Insurtech Insider

44. Interviews: The future of contents insurance

This week on Insurtech Insider Sarah Kocianski brings you a series of interviews recorded at an event 11:FS held in partnership with the FCA and the HM Treasury. Interviews include: John Glen, MP and Economic Secretary to the HM Treasury, Francesca Hopwood Road, Head of RegTech & Advanced Analytics at the FCA and many more!

32min listen
337
podcast
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Fintech Insider

337. After Dark: FINinTheSun

On our latest and greatest instalment of After Dark, Simon, Leda and Jason are joined by some great guests to talk about some of the most interesting stories of the past week. Including: Why can't big banks and fintech get along? Jaja pays £530M cash to acquire the Bank of Ireland's UK credit card business, Zuckerberg and Libra's world domination looms larger and much more!

52min listen
103
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Blockchain Insider

103. Tethery’licious Bitcoin

We. Are. Here. Today we bring you: Libra fallout continues, Polkadot, and tethery’licious volume! All this and more on today’s blockchain insider!

1h09 listen
335
podcast
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Fintech Insider

335. News: You don’t have any unicorns!

David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: BoE welcomes tech companies for the first time, Revolut eyes big bucks before IPO and Monzo’s second billion!

55min listen
334
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Fintech Insider

334. Fintech Insider Interviews: Money20/20 Payments Special

In today's episode, we bring you a series of interviews with the people behind some of the most interesting companies in the payments, straight from Money20/20 in Amsterdam! Interviews include Harsh Sinha from Transferwise, Patrick Gauthier from Amazon Pay, Roland Palmer from Alipay and Mark Barnett from Mastercard!

1h15 listen
102
podcast
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Blockchain Insider

102. Libra: The banks are sh***ing themselves

We. Are. Here. Today we bring you: Libra, libra and more libra, Bank of England's Mark Carney positive on DLT and Bitcoin futures. All this and so much more on today's episode.

46min listen
43
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Insurtech Insider

43. News: Buzzword Bingo

Sarah and Nigel are joined by a couple of great guests this week to talk about the most interesting stories happening in insurtech over the past couple of weeks.

50min listen
333
podcast
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Fintech Insider

333. News: Everybody knows a Dave

David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The winners from the latest RBS Remedies pool, Monzo heads Stateside and Dave can help your credit score!

1h05 listen
101
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Blockchain Insider

101. Libra: Facebook's world domination

We. Are. Here. Today we bring you: Zuckerberg's world domination plans, Block.One's social media platform and an amazing interview with Wei Shou from Binance!

55min listen
podcast
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Blockchain Insider

Bonus: Sir Geoffrey Vos, Chancellor of the High Court

We. Are. Here. In today's bonus episode of Blockchain Insider, we bring you a fantastic interview with Sir Geoffrey Vos, Chancellor of the High Court and chair of the UK Jurisdiction Taskforce.

20min listen
331
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Fintech Insider

331. News: With great data comes great responsibility.

Simon Taylor and Brandon Chung are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The FCA’s major overhaul of overdrafts, The finale for Finn and Banking and Big Macs in Russia.

54min listen
330
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Fintech Insider

330. Interviews: Patrick Collison, CEO of Stripe

In today's episode, we bring you an interview with the extraordinary Patrick Collison, CEO of Stripe! David Brear meets him on stage at Money20/20 Europe in Amsterdam, to talk about all things Stripe, industry dynamics and the importance of being open to partnership.

21min listen
100
podcast
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Blockchain Insider

100. Live: Bitcoin - not just for Lamborghinis!

We. Are. Here. We are actually here! We are coming to you live from Level39 in London, to celebrate episode 100 of Blockchain Insider! In this episode, we will be looking back at our 99 previous episodes and we are of course joined by some brilliant guests!

49min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen