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Banks must become active partners in financial wellbeing
Around the world, people have instant, around-the-clock access to banking apps and their own financial data. So why do so many people still feel uncertain about their financial future?
Vertical Agentic AI is the next frontier for value creation In financial services
Most AI deployments so far have focused on AI that “talks”, which can search, summarise, and draft content to support employees. The next wave is different: AI agents that “do” are starting to take bounded actions inside workflows, moving cases forward and coordinating steps end-to-end, with humans kept in control where it matters.
Accessibility in finance: Designing a future everyone can use
Financial accessibility has long been framed as a matter of compliance or corporate social responsibility. But today, it’s emerging as something much bigger: a competitive advantage.
The fight to win the salary battle
As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.
Personalised payments: enabling the choice and flexibility consumers expect
Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.
Gamification in fintech: Financial literacy or just engagement?
Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.
Why the future of fintech depends on empowering SMBs
While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.
Agentic AI is reshaping financial services
Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA
How digital payouts offer a competitive edge to insurers
In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.
I’ve incentivised innovation, why isn't my team innovating?
At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.
Tackling fraud in real time: balancing speed and security
The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.
5 fintechs to watch in Asia
The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.
How internal adoption fuels successful embedded finance solutions
Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.
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42. US startup special
Sarah is joined by Sam Maule in this special episode in which we bring you three interviews with some of the most interesting players on the American insurtech scene! Today we will hear from Quentin Coolen from Waffle, Ryan Rugg from R3 Corda and Rashmi Melgiri from CoverWallet! We hope you enjoy these interviews as much as we enjoyed recording them!
Live from Money20/20: Why tokens might be the future of finance
We. Are. Here. LIVE from Money20/20! Today's episode is coming straight from the stage at Money20/20, from which we bring you a discussion of Centralised VS Decentralised, Utilities vs. Securities and Future of Programmable money!
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327. News: Boom Time
David and Simon are joined by some great guests to talk about some of the most interesting stories from the last 7 days. Including: Global Payments buy TSYS, NatWest apologises for patronising women, by patronising women, and are Revolut the most complained about fintech?
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326. Fintech Insider Live at FusionONE - a new era of finance
We are coming to you live from FusionONE! In this live episode, Simon and Sarah are joined by some great guests to talk about the new era of finance being shaped by open platforms, emerging technologies, and the rise of the talent in the developer community.
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99. Blockchain for mashed potatoes
We. Are. Here. Today we bring you: Facebook and crypto...the love story continues, Central Bank Digital Currencies and Is your Wine Legit? Ft. EY & a blockchain!
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41. Shutting down Gatwick
Sarah and Nigel are joined by some fantastic guests today to talk about drone insurance, a topic that we have been very excited about for a long time (it has just taken us a while to get this episode together) so here we are!
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325. News: Apple has my face
David and Sam are bringing you this episode directly from New York! Joined by some great guests they will talk you through some of the most interesting stories of the last 7 days. Including: Big bank investments into savings programmes and !
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324. Insights: BlackRock WealthTech19
Simon is at Blackrock's WealthTech19 summit at Code Node in London, where he is surrounded by a wealth(!) of knowledge and experience!
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98. Do the crime, do the time
We. Are. Here. Today we bring you: JPMorgan says Bitcoin’s price has pumped beyond its intrinsic value, The Most Expensive Lesson Of My Life and 10 thousand dollars worth of pizza!
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323. News: They're coming for Monzo!
Sarah and Adam are joined by some great guests to talk about some of the most interesting stories of the last 7 days, and today's panel is all female! (and Adam). Stories include: A remedy for small businesses, a devastating rumour that spread on WhatsApp and what do YOU call your money?
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322. Insights: Are mortgages broken?
David and Jeff are joined by some great guests to talk about mortgages. What works, what doesn’t and where things could get better. All this started with a tweet put out by Mr Jeff Tijssen himself.
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97. Democratization of Bagholding
We. Are. Here. Today we bring you: Microsoft makes Decentralised Identity a thing you can use and Facebook keeps warming up to Crypto. Oh yeah, and Bitcoin is mooning!
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40. What Google won't tell you
Sarah and Nigel are joined by some fantastic guests today to talk about Insurtech UK, an alliance of insurtech startups that today's guests are all a part of. This is also our big 4-0, our 40th episode!
321
321. News: Everything takes money
David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: OakNorth branch out into mortgages, RBS getting into payments...10 years after leaving and Singapore might follow in HK’s virtual footsteps.
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320. Interviews: Anthony Thomson, Founder of 86 400
Founder of 86 400, Atom Bank and Metro Bank, Anthony Thomson came on to the Fintech Insider podcast to talk with Simon Taylor about the catalyst for creating challenger banks, the problems he's solving and the financial services gaps in Australia.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
