Global

Bonjour! Comment allez-vous? France’s fintech star is rising. With over 1100 of them based in the capital alone, junior minister Cédric O has promised that Paris will eclipse London as the fintech hotspot in Europe in the near-distant future.

Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

11:FS has come a long way in a short time, and as the company has grown up, so must the branding. It's time to sit down, take stock of how we look and sound and fine-tune our identity.

We were lucky enough to catch up with Ben Metz, Head of Digital at Jack Henry. Here, he predicts who’ll come out on top in the banking war: the traditional players or the challengers, and what will decide who wins and loses.

Fintech has a big part to play in the fight against climate change and can help solve financial exclusion for millions worldwide. This article is the first in a trilogy on fintech for good. You can find the link to the second at the bottom of this one.

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ahead of the curve with a run through of the latest application of our design process.

I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.

Hot on the heels of Revolut’s mega funding round and newly minted unicorn status two weeks ago comes another piece of good news for the European fintech industry — Swedish commerce platform iZettle is set to IPO.

One notable group of firms are missing from the initial Libra founding members: banks. So what could Libra mean for them?

So you’re looking to scale agile Agile has become the status quo for most organisations delivering digital services. In recent years, conversation in the enterprise agile community has shifted to scaling agile.

I don’t know if I think about the Roman Empire every day, but awards submissions? I can’t seem to escape them.

The Federal Reserve hasn’t changed its payment system in more than 50 years. And while it’s operated with relative stability for that duration, the needs of businesses and their customers have evolved.

In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?

We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?

Months after the UK entered a coronavirus-induced lockdown and financial services firms are struggling to service their customers. Building a digital first approach now can alleviate immediate issues and set firms up for sustained customer success.