
Around the world, people have instant, around-the-clock access to banking apps and their own financial data. So why do so many people still feel uncertain about their financial future?

Most AI deployments so far have focused on AI that “talks”, which can search, summarise, and draft content to support employees. The next wave is different: AI agents that “do” are starting to take bounded actions inside workflows, moving cases forward and coordinating steps end-to-end, with humans kept in control where it matters.
Financial accessibility has long been framed as a matter of compliance or corporate social responsibility. But today, it’s emerging as something much bigger: a competitive advantage.

As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.

Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.

Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.

While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.

Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA

In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.
At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.
The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.
The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.
Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.

Jeff Tijssen interviews Chief Digital Transformation Officer of Rabobank, Bart Leurs. They take a look at all things digital happening in banking and how banks are working to implement digital transformation.

Jeff Tijssen interviews Chief Digital Transformation Officer of Rabobank, Bart Leurs. They take a look at all things digital happening in banking and how banks are working to implement digital transformation.

We. Are. Here. Simon and Colin are predicting all the things that could happen in the world of blockchain in 2019.

A little bonus to end the year, we're not all perfect here at Fintech Insider. To prove it David's got a quick cut of some of the funniest mistakes we made this year.

On this week's episode, we're doing something a bit different. We're predicting all the things that'll definitely maybe happen in fintech in 2019.

On the latest festive episode, we're doing something a little different. Sarah, David and Nigel sit down with Oliver Ralph to talk about some very strange claims this year and make a few predictions about insurtech next year.

On today's very special show, we’re going to be taking a look back at the best things to happen in fintech in 2018. Simon's hosting today and he's joined by David, Jason and Ross G.

On this week's episode, we've got a great deep dive on the state of financial inclusion in the USA. Sam spoke to some fantastic industry experts working to tackle financial inclusion and financial health in the US, in all its capacities from regulation to credit scores and everything in between.

We. Are. Here. Simon's joined by our great guests, Teana Baker-Taylor and John Detrixhe to discuss the latest and greatest news in blockchain.

On this week's episode, Simon and Leda sit down with Livia Benisty and Ryan Edwards-Pritchard to discuss the latest and greatest news in fintech.

David and Sarah bring you this special edition of Fintech Insider Live, recorded live at OP's Slush After Party at Pasilan Veturitallit, Helsinki. We have some of the best guests in the space and plenty of bad puns to keep you entertained.

We. Are. Here. Simon and Colin are with one of the biggest names in the crypto world, Vitalik Buterin, to talk to him all about Ethereum and potential enterprise applications.

On this special bonus episode, Fintech Insider OG and Exec Producer Laura Watkins speaks to the people behind the podcast to find out how the show is made, and look back to some of the best bits from the past year.

On the latest episode of Insurtech Insider, David and Nigel sit down with Edel Ryan and James Burrows.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
It's not just a buzzword.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

