Global

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Banks must become active partners in financial wellbeing

Around the world, people have instant, around-the-clock access to banking apps and their own financial data. So why do so many people still feel uncertain about their financial future? 

5min read
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Vertical Agentic AI is the next frontier for value creation In financial services

Most AI deployments so far have focused on AI that “talks”, which can search, summarise, and draft content to support employees. The next wave is different: AI agents that “do” are starting to take bounded actions inside workflows, moving cases forward and coordinating steps end-to-end, with humans kept in control where it matters.

6min read
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11:FS Pulse

Accessibility in finance: Designing a future everyone can use

Financial accessibility has long been framed as a matter of compliance or corporate social responsibility. But today, it’s emerging as something much bigger: a competitive advantage.

4min read
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The fight to win the salary battle

As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.

4min read
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Personalised payments: enabling the choice and flexibility consumers expect

Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.

3min read
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11:FS Pulse

Gamification in fintech: Financial literacy or just engagement?

Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.

6min read
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Why the future of fintech depends on empowering SMBs

While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.

2min read
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Agentic AI is reshaping financial services

Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA

10min read
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How digital payouts offer a competitive edge to insurers

In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.

3min read
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Culture

I’ve incentivised innovation, why isn't my team innovating?

At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.

4min read
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Tackling fraud in real time: balancing speed and security

The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.

5min read
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11:FS Pulse

5 fintechs to watch in Asia

The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.

4min read
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How internal adoption fuels successful embedded finance solutions

Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.

4min read
277
podcast
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Fintech Insider

277. News: Sons of Breaches

On this week's episode, Simon and Ryan sit down with Menno van Leeuwen, Guy Stiebel and Paul Stamper to discuss the latest and greatest news in fintech.

1h02 listen
276
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Fintech Insider

276. Insights. Regtech: where innovation meets compliance

Sarah's hosting a great roundtable with some of the best experts on regtech to find out what matters most in the space and how technology is changing regulation.

53min listen
75
podcast
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75. Breaks the laws of the universe

We. Are. Here. Simon's joined by our great guest Anthony Macey to discuss the latest and greatest news in blockchain.

37min listen
275
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Fintech Insider

275. News: Ritual Humiliation

On this week's episode, Sarah and Simon sit down with Emily Nicolle, Valentina Kristensen and Sophie Winwood to discuss the latest and greatest news in fintech.

59min listen
274
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Fintech Insider

274. Insights: Open Banking - a never ending story?

Sarah's hosting a great roundtable with some of the people at the heart of Open Banking to find out what's been going on in the space since its launch in January 2018.

51min listen
74
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74. Enterprise-grade toddlers

We. Are. Here. Simon's joined by Sara to discuss the latest and greatest news in blockchain.

33min listen
29
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Insurtech Insider

Insurtech Insider Episode 29: Partnerships

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Arslan Hannani and Tim Attia to discuss insurtechs and incumbents partnering together.

51min listen
273
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Fintech Insider

273. News: The zombie account scenario

On this week's episode, Simon and Leda sit down with Dave Cunningham and Ryan Weeks to discuss the latest and greatest news in fintech.

1h14 listen
272
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Fintech Insider

272. Insights: Live! From Xerocon 2018

David and Sarah bring you this very special bumper episode, recorded live at Xerocon 2018 at the Excel Centre in London. We have some of the best guests in the space, an array of interviews and a special edition of Fintech Insider Live.

1h41 listen
73
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73. The SEC won't let crypto be

We. Are. Here. Simon's joined by great guest, Adi Ben Ari to discuss the latest and greatest news in blockchain.

44min listen
270
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Fintech Insider

270. Insights: Wealth Roundtable

On this week's insights episode, Simon and Sarah sit down with a roundtable of great guests to talk all about wealth and the new models and products emerging in the space.

51min listen
72
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72. The code you write has consequences

We. Are. Here. Simon's joined by great guests, Teana Baker-Taylor and Patrick Mang to discuss the latest and greatest news in blockchain.

1h07 listen
28
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Insurtech Insider

Insurtech Insider Episode 28: Sports Insurance and the news

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Tobias Taupitz to discuss all things sports insurance and take a look at the news.

38min listen
podcast
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Fintech Insider

Bonus: will.i.am and Atom...Boom Boom Pow!

David promised you will.i.am on the podcast before the end of 2018 back in April 2017. On this very special bonus episode of Fintech Insider, we deliver and with just over a month to spare.

12min listen
269
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Fintech Insider

269. News: Mi data, su data

On this week's episode, David Simon and Jason sit down with Sigridur Sigurdardottir and Ali Paterson to discuss the latest and greatest news in fintech.

1h02 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen