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Banks must become active partners in financial wellbeing
Around the world, people have instant, around-the-clock access to banking apps and their own financial data. So why do so many people still feel uncertain about their financial future?
Vertical Agentic AI is the next frontier for value creation In financial services
Most AI deployments so far have focused on AI that “talks”, which can search, summarise, and draft content to support employees. The next wave is different: AI agents that “do” are starting to take bounded actions inside workflows, moving cases forward and coordinating steps end-to-end, with humans kept in control where it matters.
Accessibility in finance: Designing a future everyone can use
Financial accessibility has long been framed as a matter of compliance or corporate social responsibility. But today, it’s emerging as something much bigger: a competitive advantage.
The fight to win the salary battle
As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.
Personalised payments: enabling the choice and flexibility consumers expect
Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.
Gamification in fintech: Financial literacy or just engagement?
Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.
Why the future of fintech depends on empowering SMBs
While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.
Agentic AI is reshaping financial services
Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA
How digital payouts offer a competitive edge to insurers
In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.
I’ve incentivised innovation, why isn't my team innovating?
At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.
Tackling fraud in real time: balancing speed and security
The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.
5 fintechs to watch in Asia
The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.
How internal adoption fuels successful embedded finance solutions
Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.
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9. Will regulators kill ICOs and Tokens?
Simon and Colin are joined by the FT's Kadhim Shubber and Richard Burton, founder of BalanceM.Money, for the news, followed by two very special interviews.
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127. News: Mauled
Sam Maule takes the reins for his first time in the Fintech Insider hosting seat for this week's news show.
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126 Interview - Beth Knickerbocker, CIO, OCC
Simon Taylor interviews Beth Knickerbocker, CIO at the Office of the Comptroller of the Currency (OCC), based in Washington D.C.
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8 Bitcoin Cash, Bitcoin Bonds and Insurance on Blockchains
Simon and Colin are joined by PwC's Steve Webb, Hadi Kabalan MD of Otonomos, for the news, followed by two very special interviews.
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125. News: Are you bad when you're big?
David, Jason and Simon are joined by Liz Lumley, Ali Paterson and Charlie Wood for the news!
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124 Insights - Starling Bank Takeover
Fintech Insider takes over Starling Bank's offices to bring you this week's Insights Show!
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7. Filecoin's record-breaking raise & Tezos launching a VC fund
Simon and Colin are joined by Capco's Sara Feenan, Tokeneconomy founder Stefano Bernadi and Jennifer O'Rourke of the Illinois Blockchain Initiative.
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123. News: Data is the new oil
David and Chris are joined by Andrew Ellis, Strategy Lead at RBS; Sarah Kocianski, Business Insider reporter, and Sameer Chishty, founder of Streeton Partners for this week's news.
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122. Interview - Phillip Keller & Harley Morlet, Tail
Meaghan Johnson interview Phillip Keller and Harley Morlet, CEO and co-founder of Tail
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6. How to get a job in blockchain & Bitcoin Cash: week one roundup
In another packed episode Colin and Simon are joined by guests Chris Burniske and Zeth Couceiro.
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2 Serial disruption
David and Nigel are back for episode two! They discuss the latest news and trends in insurtech, and also speak to Phoebe Hugh, CEO of Brolly.
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2 Serial disruption
David and Nigel are back for episode two! They discuss the latest news and trends in insurtech, and also speak to Phoebe Hugh, CEO of Brolly.
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121. News: Amazon is Everywhere
David is joined by fellow 11:FS co-founder, Meaghan Johnson, colleague and core banking guru Andra Sonea and Tanya Andreasyan, editor of Banking Technology for this week's news.
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120. Interview: PwC Financial Wellness Report
David interviews Robert Churcher, Financial Strategy Lead at PwC Consulting and author of the Financial Wellness Report.
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5. The Bitcoin Fork and Bitcoin Cash
This week we talk Bitcoin cash, BTC-e, Ethereum miners charting jumbo jets, and we hear from 3 fantastic guests.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
