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Banks must become active partners in financial wellbeing
Around the world, people have instant, around-the-clock access to banking apps and their own financial data. So why do so many people still feel uncertain about their financial future?
Vertical Agentic AI is the next frontier for value creation In financial services
Most AI deployments so far have focused on AI that “talks”, which can search, summarise, and draft content to support employees. The next wave is different: AI agents that “do” are starting to take bounded actions inside workflows, moving cases forward and coordinating steps end-to-end, with humans kept in control where it matters.
Accessibility in finance: Designing a future everyone can use
Financial accessibility has long been framed as a matter of compliance or corporate social responsibility. But today, it’s emerging as something much bigger: a competitive advantage.
The fight to win the salary battle
As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.
Personalised payments: enabling the choice and flexibility consumers expect
Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.
Gamification in fintech: Financial literacy or just engagement?
Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.
Why the future of fintech depends on empowering SMBs
While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.
Agentic AI is reshaping financial services
Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA
How digital payouts offer a competitive edge to insurers
In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.
I’ve incentivised innovation, why isn't my team innovating?
At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.
Tackling fraud in real time: balancing speed and security
The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.
5 fintechs to watch in Asia
The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.
How internal adoption fuels successful embedded finance solutions
Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.
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118. News: Tokenaires and the Spiral of Complacency
Simon and David are joined by Sarah Kocianski to discuss the top stories of the last seven days.
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4: The SEC verdict on ICOs, the Parity hack and bitcoin forks!
In a packed episode we talk about THAT Parity hack that unfolded last week, the upcoming bitcoin fork and we have an exclusive reaction to the SEC's verdict on ICOs and Tokens from Jeff Bandman, plus an interview with a very special guest: R3's CTO, Richard Brown.
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116. Insights – Live from TNW 2017
In this episode: We bring you the highlights from The Next Web Conference 2017 in Amsterdam, where we spoke to […]
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115. News: buying jewellery from a bank?
In this episode: David, Jason and Simon are joined for this week’s show by news show regulars Liz Lumley and […]
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114. Interview – Mariano Belinky & Shachar Bialick
In this episode Jason Bates and David Brear interview Mariano Belinky, Managing Partner of Santander InnoVentures and Shachar Bialick, CEO of […]
InsurTech Insider 1. – InsurTech 101
InsurTech Insider is a new show in the 11Media network, hosted by David Brear and co-host Nigel Walsh, of Deloitte, dedicated […]
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3: Bitcoin Signs & is Crypto a New Religion?
Simon is joined by special guests Ajit Tripathi, Jeff Bandman, Paul Gordon for the news and later he interviews Meltem Demirors, Director of Digital Currency Group.
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1. – InsurTech 101
InsurTech Insider is a new show in the 11Media network, hosted by David Brear and co-host Nigel Walsh, of Deloitte, dedicated […]
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113 News: Is Cash Dying?
In this episode In a fun packed episode, David is joined by regular guest Ghela Boskovich, alongside Edward Maslaveckas, Jeff Tijssen […]
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112. Interview – Laurent le Moal, CEO, PayU
In this episode Jason Bates interviews Laurent le Moal, CEO of PayU, the leading online payments provider, dedicated to growth […]
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2: Tokenomics, FOMO and $566M in a month
Simon and Colin are back for Episode 2 and joined by Maya Zehavi for the news and later on they interview William Mougayar on all things tokens.
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274. News: Digitising Pocket Money
In this episode David and Simon are joined by regular Sarah Kocianski, and RFi and Sky News Australia’s Chloe James, […]
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273. Interviews – Rita Liu & Edward Budd
In this episode From last week’s magnificent Money20/20 Europe, Jason interviews Rita Liu, Head of Alipay (Europe, the Middle East and […]
Blockchain Special Part 3: EEA and ZCash
We. Are. Here. On...Fintech Insider. Simon's cutting across the podcasts to give a sneak preview on one of the biggest interviews of the year.
Blockchain Special Part 2: Consensus Recap
In the third of our three part Blockchain Special, Simon and Colin are joined by some very special guests to discuss EEA, ZCash and the potential similarities between blockchain and the rise of cryptocurrencies and the dot-com bubble in the 90s, and asks the question: “Why should we be paying attention?”. They also debate the anonymity of blockchain and user privacy; and centralisation vs decentralisation in blockchain APIs - do we still need the middle man?
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
