Global

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Culture

Financial Services and Mental Health

Note – I use female loosely here to include all those who identify with feminine traits, partially, wholly or barely. The idea is not to be gender normative or exclusionary, so please excuse AND educate me if that is happening here. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Wealth management

Moneyball & understanding investing

When most banks are bribing people to join with £100 or a Rihanna CD, Monzo is doing the opposite: building a bank customers love, involving them in its development, and being so amazing the network blows up like Facebook. Monzo, the bank that broke Crowdcube, now has more than 100,000 customers. Next milestone: 1 million. Here’s how they’ll do it. (subscribe to FinTech Insider to hear the whole story)

5min read
Article
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challenger banks

Fintechs vs Banks: The War for Talent

5min read
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AI

Avoka's Derek Corcoran on banking pain points and best practices

Derek Corcoran, CEO (Chief Experience Officer, not Chief Executive) at Avoka, paid a flying visit to 11:FS, straight off the plane from Colorado, for a Fintech Insider interview with Simon Taylor. Listen to the interview in full here, stream it below or read on for the highlights.

5min read
Article
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Culture

The Tao of Rob Frohwein

We’re halfway through our list of the best and most popular blog posts of 2019, which begs the question: what will take the number one spot?

5min read
Article
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Podcast

Are Autonomous Vehicles Driving Change for Insurance Models?

Want to know more about insurtech, insurance and the changes within this ripe-for-disruption industry? We have the show for you.

5min read
Article
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Design

UX strategy in banking & financial services in 2018 - time to walk the walk!

In this guest blog, Vadim Toader, CEO and co-founder of Proportunity, examines how predictive technology and lending innovation can prevent home buying from becoming a fantasy.

5min read
Article
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Blockchain

Fintech Insider News: Banking's Kodak Moment and other stories

It’s a bank holiday so none of you should even be reading this but if you are kudos on being as dedicated to fintech as 11:FS. You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. We’re doing something a little different in today’s blog. Let us know what you think in comments below or at Fintech Insider News. Fintech Insider hosts Ross and Sarah sat down with Sameer Gulati, Head of Policy and Regulation at Innovate Finance, Kathryn Harris, Innovation Lead at Lloyds, and James Hurley, Enterprise Editor at The Times to discuss the news, including one worrying report.

5min read
Article
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Blockchain

Digital asset management and crypto funds - how has the model changed?

Banks that take deposits and make loans have been around for over 600 years, which pretty much makes it as mature an industry as you can get. Surely banking is more like 99% complete than 1% done?

5min read
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Podcast

'Tis the Season for Open Banking

Kicking off 2018 in style on Fintech Insider David and Simon were joined by colleagues Andra Sonea and Benedict Shegog to tackle the latest news for the week, and look ahead to what 2018 has in store. And what does it have? Regulation, mostly. Listen to the episode in full here or play and read below

5min read
Article
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Design

Anticipatory Design in Financial Services

What is anticipatory design? In 2015, Aaron Shapiro the CEO of Huge coined the phrase ‘Anticipatory Design’ to describe how the next big evolution in design and technology will be the creation of predictive, pro-active multi-channel user experiences. It is the perfect marriage of design, data and technology to simplify complex decisions and in some instances, even eliminate some tasks and decisions from our lives entirely. The word anticipatory comes from the Latin anticipare, which means “taking care of ahead of time”. Think of it as personalisation 2.0 – a system which interprets users’ past behaviours and choices, in order to automatically make informed decisions on the user’s behalf, by utilising machine learning algorithms.

5min read
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11:FS

11:FS Pulse Best of 2017 Awards

The 11:FS Pulse analysts spend all their time immersed in the world of fintech. Over the past year, we’ve seen hundreds of different products, features, and brands pass through our screens. With the fintech space moving so fast, there’s been a lot to love (and hate). For anyone working in the space that doesn’t currently have a Pulse license, we wanted to share the 2017 roundup we hashed out over a couple of beers in the Aldgate WeWork. Without further ado, here are the 11 brands that deserve recognition for 2017…

5min read
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Blockchain

2018 Blockchain Predictions - Are YOU Ready?

TL;DR 2017 was the year that Bitcoin entered mainstream consciousness, from prime time news slots to wall to wall coverage on business networks. Bitcoin was the story in financial services and fintech this year. 2018 will be the year crypto has to grow up; it’s make-or-break time. Are you positioned to take advantage if it continues to grow?

5min read
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Blockchain

Our 2018 Predictions

TL;DR The rollercoaster won’t stop anytime soon, we’re going to focus much more on cryptography and far less on the “currency” part (for now…).

5min read
Article
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11:FS

Best of the blog 2017

As 2017 draws to a close we take a look back at our most popular blog posts from the last year written by our team or guest authors. Maybe we should have done 11…

5min read
1086
podcast
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Fintech Insider

1086. News: Wise tries again in the US, Western Union shuts its digital bank and Brazil reinvents BNPL

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

57min listen
1085
podcast
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Fintech Insider

1085. Insights: Are Neobanks replacing private banking?

For years, neobanks competed by offering better banking experiences. Now, the biggest players are expanding into investing, AI-powered financial guidance, wealth management and premium services—areas once dominated by private banks.

56min listen
1084
podcast
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Fintech Insider

1084. News: Ant's $1.2bn Raise, Teya Doubles Down on SMEs and Revolut Lands licence in Australia

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1083
podcast
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Fintech Insider

1083. Insights: Why does running a business still feels harder than it should? With Sage

In this episode, with partnership with Sage, we're exploring why running a business still feels harder than it should—and how embedded experiences are changing that. Host Kate Moody, Customer Strategy Director at 11:FS, is joined by Gordon Stuart, SVP of Embedded Services at Sage, Emma Campbell, Chief Banking Officer at @One.io, and Sarah Kocianski, fintech consultant and analyst.

48min listen
1082
podcast
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Fintech Insider

1082. News: Stripe bids for PayPal, BNPL regulation kicks in, and Nubank secures a Mexican banking licence

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1081
podcast
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Fintech Insider

1081. Insights: The future of Robinhood. A conversation with UK President Jordan Sinclair

Robinhood has just unveiled one of the biggest product launches in its history, centred around a bold vision for Borderless Markets. From tokenised stocks and ETFs to Robinhood Chain and AI-powered investing, the company is betting that the future of finance will be tokenised, intelligent and increasingly autonomous.

43min listen
1080
podcast
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Fintech Insider

1080. News: Klarna applies for a US banking licence, LemFi buys Wealth8, and Santander open-sources AI

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
1078
podcast
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Fintech Insider

1078. News: FCA unveils crypto rules, Airwallex hits $11bn valuation, and Jet Bank launches Albania's first digital bank

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

61min listen
1077
podcast
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Fintech Insider

1077. Insights: What does it take to build the bank of the future? With Engine by Starling

In this episode, we're exploring what it takes to build modern banking technology from the ground up. Host Ross Gallagher - Head of Consulting at 11:FS - joined by Sam Everington, CEO of Engine by Starling, and Jody Bhagat, President of North America at Engine by Starling.

40min listen
1076
podcast
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Fintech Insider

1076. News: US and UK push stablecoins, Flutterwave lands $3.2bn, and Green-Got makes Crowdcube history

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

53min listen
105
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Fintech Insider

1075. Insights: What are the new rules of fintech marketing?

In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack how fintechs are finding, engaging and retaining customers in an increasingly crowded market. Laura Watkins - Director of Media and Marketing at 11:FS joined by marketing experts of the sector. In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack

55min listen
1074
podcast
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Fintech Insider

1074. News: Nuvei splashes the cash on Payoneer, Current raises $80M to improve Americans' financial health

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1073
podcast
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Fintech Insider

1073. Insights: From stablecoins to AI agents - how Stripe is changing the internet economy

In this special episode of Fintech Insider Insights, recorded live at Stripe Tour London, we're joined by two Stripe leaders to explore how the internet economy is evolving - and the infrastructure powering its next chapter.

33min listen
1072
podcast
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Fintech Insider

1072. News: All about partnerships: Barclays x CommonAI, Monzo x Fair4All Finance, Stripe x Lloyds

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1071
podcast
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Fintech Insider

1071. Insights: Fintech's coming home - The growing relationship between fintech and football

What do Arsenal, Manchester United, Nottingham Forest and the Home Nations football teams have in common? They're all partnering with fintech brands.

47min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen