How are banks and fintechs planning for a digital future.

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Diversity and inclusion

A snapshot of diversity and inclusion at 11:FS in 2021

Continuous improvement is a huge focus at 11:FS. We’re always looking for the 1% improvements and 10x ideas (and everything in between) that will drive us forwards.

4min read
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UX

The 5 biggest UX challenges for fintechs in 2022

Providing the best service to have the largest market share. That’s what banks want to be and want to have. And for a very long time they did.

4min read
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Financial education

4 fintechs teaching the UK about money

We’ll say it till we’re blue in the face - FS companies need to do more to improve their users’ financial literacy. And that goes for kids too.

3min read
Article
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Social Media

Why a social media platform will win the digital wallet war

The killer digital wallet will not come from a fintech company - it will come from a social media platform. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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Insurtech

Our insurtech predictions for 2022

The UK is in the grip of a mental health crisis. Twin pillars of Covid and a cost-of-living crisis have pushed our collective anxiety to dizzying levels. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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Unfiltered

Banks should use Open Banking to drive environmental behaviour change

COP26 is over. But the climate emergency is still with us. The headlines might say otherwise but I got the feeling that very little progress was made on climate change. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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Fintech Insider

Our fintech predictions for 2022

There’s so much to look forward to in 2022. It’s the Year of the Tiger. There’s a World Cup in November. And, of course, the sands of insurtech will keep shifting.

3min read
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Banking

The future of Black banking in the US

Despite being hailed as transparent and secure, the cryptocurrency industry has been beset by fraud, scams and general crisis in recent months.

4min read
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Banking

Banks need to stop thinking Gen Z financial literacy will be built on TikTok

Financial literacy, it’s a silent pandemic. Gen Zs need all the help they can get. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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11:FS

Why we created a growth team

What’s in a name? Is it a convention with no meaning as Juliet would suggest? Or is it an opportunity? Do people get used to it even if you call yourself Meta? Of course.

5min read
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Financial services

Goodbye Consulting, hello 11:FS Ventures

We’re known for a lot of things at 11:FS. We give talks across conferences, we have 11:FS Pulse, the best end-to-end user experience platform there is, and we have a phenomenal series of podcasts. We also have a lot of secret projects, but more on that another time.Now we’re adding something new to our content. Tomorrow sees the launch of our new Fintech Insider podcast format. It’s just in time for the deadline on GDPR. Something that many businesses are having difficulty adapting to.

3min read
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11:FS Pulse

What have 11:FS Pulse subscribers been viewing in 2021?

The second episode of our brand-new video series, Decoding: Banking as a Service, is here! If you missed it (or any of the others) catch up here. Here’s a rundown of this episode if you prefer reading to watching 📖

4min read
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Banking

Can digital companies make banking affordable for Canadians?

Banking in Canada is expensive. Incumbent banks apply charges on just about everything, from transaction fees for sending money to monthly charges for just having an account open.

4min read
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After Dark

Making financial services better, faster, stronger

As July continues apace, brands all over the world are rolling up their rainbow logos and packing them away for another year.

4min read
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Islam

5 considerations for the future of Islamic banking

Guest author Nahim Bassa shares his thoughts on the future of Islamic banking.

2min read
711
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Fintech Insider

711. Focus: Using Super Apps to help create new economies, with Sitoyo Lopokoiyit, CEO of M-Pesa

Our expert host, David Barton-Grimley, is joined by a fantastic guest from M-Pesa to continue exploring the world of Super Apps.

30min listen
710
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Fintech Insider

710. News: Revolut tops app downloads – but is Chase coming for the crown?

Vexi raises to offer young Mexicans lower interest rate credit cards, gig workers denied equal opportunity to financial services, and BMO bank no longer has a den for Hubert the Harris Lion – Kate Moody and Benjamin Ensor are joined by some great guests, from Vexi and Rollee, to talk about the most interesting stories in financial services over the last 7 days.

1h listen
181
podcast
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Blockchain Insider

181. Insights: Bringing web2,5 to the masses - a WalletConnect case study

EL. EF. GEE. Today we bring you: a deep dive into web2.5 and our very first case study! On this show, we're taking a closer look at the current state of web 2.5, and the history and impact of WalletConnect on web2.5 and web3 advancements. All this and much more on today's Blockchain Insider!

49min listen
708
podcast
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Fintech Insider

708. News: Is Buy Now Pay Later regulation finally happening?

US fintech unicorn Alloy launches in the UK, Britain sets out legislation to regulate buy-now-pay-later credit, and CIBC encourages couples to talk about their finances this Valentine's Day – Benjamin Ensor and Amy Gavin are joined by some great guests, from Alloy, Klarna, and BetaKit, to talk about the most interesting stories in financial services over the last seven days.

1h listen
706
podcast
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Fintech Insider

706. Focus: What's stopping Super Apps from succeeding outside Asia?

David M. Brear is joined by some great guests, from Visa, PaySky, and Careem, to really dig into the question: "What is stopping Super Apps from succeeding outside Asia?”

44min listen
703
podcast
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Fintech Insider

703. News: UK Government pulls plug on Tech Nation while Stripe sets deadline for IPO

Ross Gallagher and Kate Moody are joined by some great guests, from Atom Bank and Fintech Finance, to talk about the most interesting stories in financial services over the last 7 days, including: Tech Nation’s shutdown sparks fears for UK fintech, Stripe tells employees it will decide on an IPO within the next year, and 6-year-old boy spends $1k on Grubhub.

1h03 listen
683
podcast
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Fintech Insider

683. Insights: How does design help you compete on more than just price?

Ross Gallagher is joined by some great guests, from 11:FS, Zopa, and Lightyear, to talk about the impact of design in making a fintech product stand out in an increasingly crowded market.

40min listen
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Fintech Insider

Bonus: Disrupting the corporate and consumer divide, with Pagaya's Ashok Vaswani

L.F.G. Mauricio and Catherine bring you a fantastic conversation looking at what it means to be a digital creator today and the global community it creates, with two amazing digital creators taking part in the global Visa Creator Program. All this and much more on today's Blockchain Insider!

31min listen
681
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Fintech Insider

681. Insights: How do changes in government affect innovation in financial services?

Benjamin Ensor is joined by some great guests, from Innovative Finance, Chamber of Progress, and Spiralem, to discuss how governments across the world impact the success of fintech.

44min listen
672
podcast
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Fintech Insider

672. News: Will Goldman Sachs call time on Marcus?

Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: wIll Goldman Sachs pull the plug on Marcus? PayPal backs away from fining people $2,500 for 'misinformation', and Damien Hirst burns artworks after collectors pick their NFTs instead.

58min listen
670
podcast
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Fintech Insider

670. News: BaaS partnerships for Chetwood and HSBC and Adyen taps Tink for Open Banking payments

Kate Moody is joined by some great guests, from Tink, HSBC, and Chetwood Financial, to talk about the most interesting stories in financial services over the last 7 days, including: Mumsnet teams up with Chetwood to launch family-focused financial products in 2023, HSBC teams up with Oracle Netsuite for Embedded Banking Services in the US, and SEC charges Kim Kardashian for Instagram crypto promotion.

1h02 listen
662
podcast
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Fintech Insider

662. News: Shopify and Amazon's Cold War heats up

Kate Moody and Benjamin Ensor are joined by some great guests, from Betakit and Silicon Republic, to talk about the most interesting stories in financial services over the last 7 days, including: Shopify is picking a fight with Amazon, UBS scraps $1.4 billion deal to buy Wealthfront, and Japan decides it's time to stop using floppy disks.

1h07 listen
660
podcast
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Fintech Insider

660. News: Shoppers globally turn to Buy Now Pay Later for groceries

Benjamin Ensor and Nicole Perry are joined by some great guests, from Anthemis and Lightyear, to talk about the most interesting stories in financial services over the last 7 days, including: UK and US consumers using Buy Now Pay Later to purchase groceries, Pezesha raises $11m from Women’s World Banking, and the PayPal story could be coming to a screen near you.

55min listen
659
podcast
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Fintech Insider

659. Insights: Are SMEs really being served?

Ross Gallagher is joined by some great guests, from Allica Bank and Novo, to discuss whether the initial promise of financial services for SMEs has truly been delivered.

45min listen
656
podcast
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Fintech Insider

656. News: Can Klarna become a Super App?

David M. Brear and Nicole are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Wise partnership with Plaid gives customers access to 6000 US apps, Klarna strives for Super App status, and Adam Neumann raises BIG from A16Z!

57min listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen