Global

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The fight to win the salary battle

As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.

4min read
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Personalised payments: enabling the choice and flexibility consumers expect

Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.

3min read
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11:FS Pulse

Gamification in fintech: Financial literacy or just engagement?

Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.

6min read
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Why the future of fintech depends on empowering SMBs

While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.

2min read
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Agentic AI is reshaping financial services

Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA

10min read
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How digital payouts offer a competitive edge to insurers

In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.

3min read
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Culture

I’ve incentivised innovation, why isn't my team innovating?

At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.

4min read
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Tackling fraud in real time: balancing speed and security

The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.

5min read
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11:FS Pulse

5 fintechs to watch in Asia

The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.

4min read
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How internal adoption fuels successful embedded finance solutions

Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.

4min read
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We won Consultancy of the Year 2025!

The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.

3min read
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Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

5min read
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Are you selling or partnering with banks?

The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.

6min read
130
podcast
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Blockchain Insider

130. Crypto M&A & Telegram's Terrible 2020

We. Are. Here. Today we bring you: Where Libra go from here, Telegram’s TON takes another blow, and the Venezuelan President is all in on petros. All this and much more on today's Blockchain Insider!

38min listen
389
podcast
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Fintech Insider

389. Interviews: Kosta Peric, Financial Services for the Poor, Gates Foundation

Laura Watkins is at Fintech Connect 2019 at the ExCeL London where she is joined by Kosta Peric, Deputy Director of Financial Services for the Poor at the Bill & Melinda Gates Foundation.

37min listen
388
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Fintech Insider

388. 2020 Predictions

Sarah Kocianski and Adam Davis are joined by some returning guests to predict all the things that could happen in the fintech world in 2020!

57min listen
129
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Blockchain Insider

129. Top 10 Blockchain and Crypto Predictions

We. Are. Here. Today we bring you predictions! Host Simon Taylor is joined by Mike Dudas and the pair are predicting all the things that could happen in the world of blockchain in 2020.

50min listen
128
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Blockchain Insider

128. Has crypto grown up?

We. Are. Here. Today we bring you: a live panel from this year's Money20/20! We also have some incredible interviews with Asaf Meir, CEO at Solidus Labs and Max Boonen, CEO at B2C2.

53min listen
56
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Insurtech Insider

56. 2020 industry predictions

Sarah Kocianski and Nigel Walsh are joined by some returning guests to predict all the things that could happen in the insurtech world in 2020!

47min listen
385
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Fintech Insider

385. News: Does anyone trust banks anymore?

David Brear and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS to pay £40 million for foreign exchange rigging, WeLab raises $156 million ahead of virtual bank launch, and MasterCard launches mobile gift card ahead of Christmas. All this and much more on today's Fintech Insider News!

1h03 listen
384
podcast
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Fintech Insider

384. Insights: The top fintech stories of 2019

On this week's insights show, David Brear and Simon Taylor sit down to reminisce about the past 12 months of fintech. As always, they are joined by an incredible panel of guests and together they take a look back at 2019's most notable fintech stories.

55min listen
127
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Blockchain Insider

127. Vampire crypto squids

We. Are. Here. Today we bring you: Bitfinex security drama, SEC slams fraudsters for Christmas, and yet another crypto Ponzi scheme. All this and much more on today's Blockchain Insider!

40min listen
383
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Fintech Insider

383. News: No one can acquire Chime

David Brear is in New York and is joined by Will White to host a stateside episode of the news show. They're joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Chime quadruples its valuation, Robinhood tops 10 million accounts and a man loses £193,000 to a one-digit sort code error. All this and much more on today's Fintech Insider News!

1h08 listen
126
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126. Are banks banking on crypto in 2020?

We. Are. Here. Today we bring you: Brave blasts past 10m active users, German banks banking on crypto in 2020, and what will Jack Dorsey find whilst living in Africa? All this and much more on today's Blockchain Insider!

45min listen
126
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Blockchain Insider

126: Are banks banking on crypto in 2020?

We. Are. Here. Today we bring you: Brave blasts past 10m active users, German banks banking on crypto in 2020, and what will Jack Dorsey find whilst living in Africa? All this and much more on today's Blockchain Insider!

45min listen
55
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Insurtech Insider

55. Wealth/Insurtech crossover

On the latest instalment of Insurtech Insider, hosts Sarah Kocianski and Nigel Walsh are joined by a panel of insightful guests to talk through the intersection of wealth management and the insurance industry. All this and much much more on today's Insurtech Insider!

43min listen
381
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Fintech Insider

381. News: Zopa funding drama

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Natwest and RBS problems on Black Friday, Goldman puts the brakes on Marcus’ UK expansion and Roger Federer breaks the Swiss mint.

52min listen
380
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Fintech Insider

380. After Dark: A Fintech Christmas Carol

In this very special edition of Fintech Insider, David Brear, Simon Taylor, Sarah Kocianski and Jason Bates are joined by some great guests at the Revolut HQ for the latest instalment of After Dark. In the spirit of Christmas, join us as we journey through the past, present and future landscape of financial services!

1h listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen