Global

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Why the future of fintech depends on empowering SMBs

While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.

2min read
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Agentic AI is reshaping financial services

Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA

10min read
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How digital payouts offer a competitive edge to insurers

In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.

3min read
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Culture

I’ve incentivised innovation, why isn't my team innovating?

At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.

4min read
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Tackling fraud in real time: balancing speed and security

The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.

5min read
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5 fintechs to watch in Asia

The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.

4min read
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How internal adoption fuels successful embedded finance solutions

Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.

4min read
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We won Consultancy of the Year 2025!

The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.

3min read
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Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

5min read
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Are you selling or partnering with banks?

The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.

6min read
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UX

Introducing the new Brand Page on 11:FS Pulse

Bonjour! Comment allez-vous? France’s fintech star is rising. With over 1100 of them based in the capital alone, junior minister Cédric O has promised that Paris will eclipse London as the fintech hotspot in Europe in the near-distant future.

3min read
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VR & AR: Transforming the Fintech Landscape

Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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Wealth management

The forever banks - how private banks are still unfazed by disruption

11:FS has come a long way in a short time, and as the company has grown up, so must the branding. It's time to sit down, take stock of how we look and sound and fine-tune our identity.

5min read
373
podcast
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Fintech Insider

373. News: Robinhood's 'free money' glitch

Leda Glyptis and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Robinhood traders find “infinite leverage” glitch, Digital banks grow as fintech funding slows and Westpac announces banking-as-a-service platform! All this and much more on today's Fintech Insider News!

1h03 listen
372
podcast
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Fintech Insider

372. Interviews: Lee Wetherington & Ben Metz, Jack Henry and Associates

Sam Maule is in San Diego, and is joined by Lee Wetherington, Director of Strategic Insight at Jack Henry and Associates and Ben Metz, Senior Managing Director at Jack Henry & Associates!

48min listen
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Blockchain Insider

121. Central banks have fomo

We. Are. Here. In New York actually! Today we bring you: China announces new regulatory authority for blockchain and digital payments, Harbor adds SEC license to help security token issuers pay out dividends and association of German banks call for a digital Euro. All this and much more on today's Blockchain Insider.

46min listen
370
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Fintech Insider

370. Interviews: Bill Winters, Group Chief Executive at Standard Chartered

Jason Bates is at SIBOS 2019 at the Excel in London where he is joined by Bill Winters, Group Chief Executive at Standard Chartered!

21min listen
52
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Insurtech Insider

52. Making insurance attractive

On this weeks episode, Sarah Kocianski is joined by some awesome guests to talk all things how to attract and retain talent in the insurance industry! Where is the talent going? Who has the hang of company culture? All this and much much more on today's Insurtech Insider!

43min listen
369
podcast
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Fintech Insider

369. News: Startups growing up

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Revolut teams up with Mastercard to help them launch in the US - weeks after their Visa deal was announced, Santander takes on Goldman in the US deposits market, and EY’s alternative workplace training for women! All this and much more on today's Fintech Insider News!

1h16 listen
368
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Fintech Insider

368. News: 2008 throwback special

David Brear, Jason Bates and Simon Taylor are joined by some great guests for this very special throwback episode! Today we are doing the news as if it were 2008, specifically focussing on the news from the week of the financial crash, including: Lehman Brothers files for Bankruptcy, Madoff Jailed over $50bn Fraud and - Note to self: Don’t slag your bank off…...in your online banking password! All this and much much more on today's Fintech Insider News - as if it were 2008!

51min listen
119
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Blockchain Insider

119. Has Bitcoin failed? Is Libra losing?

We. Are. Here. Today we bring you: Marcus makes Stablecoin Claim, Poloniex spun out by Circle and - Has bitcoin failed? All this and much more on today's Blockchain Insider!

1h04 listen
367
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Fintech Insider

367. News: The holy grail of the unbanked

Sarah Kocianski and Adam Davies are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Pensions bank rolling start ups, Robinhood tries again at a savings account and the UK just rolled out a payment card made from solid gold, and worth $23,000!

54min listen
118
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Blockchain Insider

118. Libra has to exist!

We. Are. Here. Today we bring you: Attack of the Ten TON Regulator, Libra’s last legs and Zuck’s a sitting duck, later this month! All this and much more on today's Blockchain Insider!

38min listen
51
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Insurtech Insider

51. SME insurance - Prevention and education

On this weeks episode, Sarah Kocianski and Nigel Walsh are joined by some awesome guests to talk all things SME insurance! What are the risks? Where are the opportunities? Why is this such an underserved market? All this and much much more on today's Insurtech Insider!

43min listen
365
podcast
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Fintech Insider

365. News: Free money!

David Brear and Will White bring you this news show recorded in our new offices in New York! As always, they are not alone but joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Samsung Pay launches International payments in the US, Credit Karma moves into savings as Brex moves into cash management and Financial jargon brings people out in a sweat and they think investing is as scary as skydiving!

1h02 listen
364
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Fintech Insider

364. Interviews: SIBOS 2019 Industry leader special

This week we bring you our final interview mashup from SIBOS 2019 at the Excel in London! This week we have the pleasure of bringing you two fantastic interviews with two industry leaders!

50min listen
117
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Blockchain Insider

117. Blocking Libra left and right

We. Are. Here. Today we bring you: Zuck could be stuck, unless he testifies, Blockchain & Banking and The Nature of Money is Changing

46min listen
363
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Fintech Insider

363. News: Banking isn’t a side hustle

David Brear and Leda Glyptis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Transferwise is the latest UK fintech to take on the US, Revolut teams up with Visa to help them go global and a US Marijuana Banking Bill Passes House in Historic Vote! All this, and much more on today's Fintech Insider.

55min listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen