Global

Article
-
No items found.

The fight to win the salary battle

As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.

4min read
Article
-
No items found.

Personalised payments: enabling the choice and flexibility consumers expect

Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.

3min read
Article
-
11:FS Pulse

Gamification in fintech: Financial literacy or just engagement?

Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.

6min read
Article
-
No items found.

Why the future of fintech depends on empowering SMBs

While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.

2min read
Article
-
No items found.

Agentic AI is reshaping financial services

Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA

10min read
Article
-
No items found.

How digital payouts offer a competitive edge to insurers

In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.

3min read
Article
-
Culture

I’ve incentivised innovation, why isn't my team innovating?

At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.

4min read
Article
-
No items found.

Tackling fraud in real time: balancing speed and security

The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.

5min read
Article
-
11:FS Pulse

5 fintechs to watch in Asia

The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.

4min read
Article
-
No items found.

How internal adoption fuels successful embedded finance solutions

Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.

4min read
Article
-
No items found.

We won Consultancy of the Year 2025!

The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.

3min read
Article
-
No items found.

Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

5min read
Article
-
No items found.

Are you selling or partnering with banks?

The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.

6min read
334
podcast
-
Fintech Insider

334. Fintech Insider Interviews: Money20/20 Payments Special

In today's episode, we bring you a series of interviews with the people behind some of the most interesting companies in the payments, straight from Money20/20 in Amsterdam! Interviews include Harsh Sinha from Transferwise, Patrick Gauthier from Amazon Pay, Roland Palmer from Alipay and Mark Barnett from Mastercard!

1h15 listen
102
podcast
-
Blockchain Insider

102. Libra: The banks are sh***ing themselves

We. Are. Here. Today we bring you: Libra, libra and more libra, Bank of England's Mark Carney positive on DLT and Bitcoin futures. All this and so much more on today's episode.

46min listen
43
podcast
-
Insurtech Insider

43. News: Buzzword Bingo

Sarah and Nigel are joined by a couple of great guests this week to talk about the most interesting stories happening in insurtech over the past couple of weeks.

50min listen
333
podcast
-
Fintech Insider

333. News: Everybody knows a Dave

David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The winners from the latest RBS Remedies pool, Monzo heads Stateside and Dave can help your credit score!

1h05 listen
101
podcast
-
Blockchain Insider

101. Libra: Facebook's world domination

We. Are. Here. Today we bring you: Zuckerberg's world domination plans, Block.One's social media platform and an amazing interview with Wei Shou from Binance!

55min listen
podcast
-
Blockchain Insider

Bonus: Sir Geoffrey Vos, Chancellor of the High Court

We. Are. Here. In today's bonus episode of Blockchain Insider, we bring you a fantastic interview with Sir Geoffrey Vos, Chancellor of the High Court and chair of the UK Jurisdiction Taskforce.

20min listen
331
podcast
-
Fintech Insider

331. News: With great data comes great responsibility.

Simon Taylor and Brandon Chung are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The FCA’s major overhaul of overdrafts, The finale for Finn and Banking and Big Macs in Russia.

54min listen
330
podcast
-
Fintech Insider

330. Interviews: Patrick Collison, CEO of Stripe

In today's episode, we bring you an interview with the extraordinary Patrick Collison, CEO of Stripe! David Brear meets him on stage at Money20/20 Europe in Amsterdam, to talk about all things Stripe, industry dynamics and the importance of being open to partnership.

21min listen
100
podcast
-
Blockchain Insider

100. Live: Bitcoin - not just for Lamborghinis!

We. Are. Here. We are actually here! We are coming to you live from Level39 in London, to celebrate episode 100 of Blockchain Insider! In this episode, we will be looking back at our 99 previous episodes and we are of course joined by some brilliant guests!

49min listen
42
podcast
-
Insurtech Insider

42. US startup special

Sarah is joined by Sam Maule in this special episode in which we bring you three interviews with some of the most interesting players on the American insurtech scene! Today we will hear from Quentin Coolen from Waffle, Ryan Rugg from R3 Corda and Rashmi Melgiri from CoverWallet! We hope you enjoy these interviews as much as we enjoyed recording them!

38min listen
podcast
-
Blockchain Insider

Live from Money20/20: Why tokens might be the future of finance

We. Are. Here. LIVE from Money20/20! Today's episode is coming straight from the stage at Money20/20, from which we bring you a discussion of Centralised VS Decentralised, Utilities vs. Securities and Future of Programmable money!

35min listen
327
podcast
-
Fintech Insider

327. News: Boom Time

David and Simon are joined by some great guests to talk about some of the most interesting stories from the last 7 days. Including: Global Payments buy TSYS, NatWest apologises for patronising women, by patronising women, and are Revolut the most complained about fintech?

1h05 listen
326
podcast
-
Fintech Insider

326. Fintech Insider Live at FusionONE - a new era of finance

We are coming to you live from FusionONE! In this live episode, Simon and Sarah are joined by some great guests to talk about the new era of finance being shaped by open platforms, emerging technologies, and the rise of the talent in the developer community.

43min listen
99
podcast
-
Blockchain Insider

99. Blockchain for mashed potatoes

We. Are. Here. Today we bring you: Facebook and crypto...the love story continues, Central Bank Digital Currencies and Is your Wine Legit? Ft. EY & a blockchain!

52min listen
41
podcast
-
Insurtech Insider

41. Shutting down Gatwick

Sarah and Nigel are joined by some fantastic guests today to talk about drone insurance, a topic that we have been very excited about for a long time (it has just taken us a while to get this episode together) so here we are!

41min listen
Video
-
11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
-
11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
-
Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
-
No items found.

11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen