Global

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Gamification in fintech: Financial literacy or just engagement?

Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.

6min read
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Why the future of fintech depends on empowering SMBs

While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.

2min read
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Agentic AI is reshaping financial services

Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA

10min read
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How digital payouts offer a competitive edge to insurers

In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.

3min read
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Culture

I’ve incentivised innovation, why isn't my team innovating?

At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.

4min read
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Tackling fraud in real time: balancing speed and security

The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.

5min read
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5 fintechs to watch in Asia

The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.

4min read
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How internal adoption fuels successful embedded finance solutions

Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.

4min read
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We won Consultancy of the Year 2025!

The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.

3min read
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Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

5min read
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Are you selling or partnering with banks?

The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.

6min read
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UX

Introducing the new Brand Page on 11:FS Pulse

Bonjour! Comment allez-vous? France’s fintech star is rising. With over 1100 of them based in the capital alone, junior minister Cédric O has promised that Paris will eclipse London as the fintech hotspot in Europe in the near-distant future.

3min read
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VR & AR: Transforming the Fintech Landscape

Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
70
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Blockchain Insider

70. Panel featuring Brent McIntosh from US Treasury and an interview with Marco Santori from Blockchain

We. Are. Here. Live at Money20/20 USA. We've got a panel on regulation with Brent McIntosh, Marco Santori and Tanaya Macheel, plus a great in-depth interview with Marco Santori from Blockchain.

55min listen
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Insurtech Insider

Insurtech Insider Episode 27: Continuity of service

On the latest episode of Insurtech Insider, David and Nigel sit down with Renaud Million, to take a look at all the insurtech news that's happened in the past week.

30min listen
69
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Blockchain Insider

69. Beanie baby traders

We. Are. Here. Sara is joined by our great guests: Noelle Acheson, Vinay Gupta and Teana Baker-Taylor to discuss the latest and greatest news in blockchain.

45min listen
263
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Fintech Insider

263. News: Digital all the way down

On this week's episode, David and Simon sit down with James Hurley and Kirsty Grant to discuss the latest and greatest news in fintech.

1h15 listen
262
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Fintech Insider

262. Insights: Live from BBVA Open Summit!

On today's show, we're live at the BBVA Open Summit in Madrid. Simon Taylor takes a look at ecosystems, platforms and marketplaces in relation to the new digital transformation.

33min listen
68
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Blockchain Insider

68. Tether the unstable coin plus a fireside chat with Blythe Masters

We. Are. Here. Simon and Sara are joined by our great guest Hugh Karp, to discuss the latest and greatest news in blockchain.

1h listen
26
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Insurtech Insider

Insurtech Insider Episode 26: More news you need to know

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Dylan Bourguignon, shaking up our usual topic-based format we take a look at all the insurtech news that's happened in the past week.

35min listen
261
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Fintech Insider

261. News: Reinventing retail

On this week's episode, Simon and Ross sit down with Bill Gajda and Sian Lewin to discuss the latest and greatest news in fintech.

1h05 listen
260
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Fintech Insider

260. Insights: Product Design in fintech and banking

On today’s show, our host Jason Bates is going to take a bit of a deep dive into the world of product design for digital products in fintech and banking. We're using the classic double diamond of design to explain just what matters most in designing products and how to deliver products that matter to customers.

46min listen
67
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Blockchain Insider

67. The CEO of Binance is [so] hot right now

We. Are. Here. Simon's joined by three great guests: Joon Ian Wong, Claire Wells and Aman Kohli to discuss the latest and greatest news in blockchain.

56min listen
259
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Fintech Insider

259. News: We are the news

On this week's episode, Simon and Ross sit down with Nina Mohanty, Lianna Brinded and Lesley-Ann Vaughan to discuss the latest and greatest news in fintech.

1h12 listen
258
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Fintech Insider

258. Insights: Healthtech

On today's show, David and Simon are with a great roundtable of health experts to take a look at what's happening in Healthtech.

50min listen
66
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Blockchain Insider

66. Blockchain Live: Interviews (featuring Blockchain.com & Chorum)

We. Are. Here. Live from Olympia London at Blockchain Live! We were actually there last week. But we interviewed so many great people we're releasing a bumper episode filled with great insights. We interview Garrick Hileman and Xen Baynham-Herd from Blockchain as well as many more great guests.

1h listen
25
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Insurtech Insider

Insurtech Insider Episode 25: Art Insurance

On the latest episode of Insurtech Insider, Sarah sits down with James Garthwaite and Luke Mullett to discuss all things Art Insurance.

32min listen
65
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Blockchain Insider

65. Blockchain Live

We. Are. Here. Live from Olympia London at Blockchain Live! Simon and Colin are joined by a great guest, Teana Baker-Taylor to discuss the latest and greatest news in blockchain in front of a great live audience. We also have an exclusive interview with Dan and Brendan from Block.one.

43min listen
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen