Learn about the latest FS trends and news, from industry experts.

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Feature benchmarking: How UK banking apps stack up

Recap the biggest live show Fintech Insider: After Dark has ever done below. Listen back here or stream below as Jason, Simon and a panel of special guests tackle some of the biggest and silliest stories of the week.

3min read
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Lloyds

How Lloyds is putting more money in customers’ pockets by tackling £23bn in unclaimed benefits

Loyalty is broken. ‘We appreciate your loyalty’ greetings don’t fool anyone. Most of us can recall crappy experiences.

6min read
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We won Consultancy of the Year 2025!

The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.

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Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

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How building societies can own the homebuying space

Looking to crypto and seeing it simply as a speculative asset class is a common mistake for financial institutions and even regulators. But if you start to look beyond the headlines, you can see there’s untapped potential for banks to better serve the SMB market.

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Designing for junior accounts: Best UX practices in the UK

Although they date back to 2014, in 2017 we saw the rapid rise of ‘crypto funds’, or investment funds that invest mainly in cryptocurrencies such as bitcoin, ethereum, or other ‘altcoins’. Those offering crypto funds are, in effect, managing digital assets. But what’s the difference between ‘managing digital assets’ and ‘managing assets digitally’? Many asset managers have digitized some analogue processes, but very few asset managers are truly digital in nature. What lessons can we learn from the first few years of those that manage digital assets such as crypto funds?, and how can the end investor benefit?

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Subscription trends to watch in 2025

The FCA have just published their feedback to the Call For Input (CFI) on open finance. Over 160 organisations responded to the call, the results of which are being watched by financial bodies, regulators and companies the world over.

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Are you selling or partnering with banks?

The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.

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UX

Introducing the new Brand Page on 11:FS Pulse

Bonjour! Comment allez-vous? France’s fintech star is rising. With over 1100 of them based in the capital alone, junior minister Cédric O has promised that Paris will eclipse London as the fintech hotspot in Europe in the near-distant future.

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VR & AR: Transforming the Fintech Landscape

Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

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Wealth management

The forever banks - how private banks are still unfazed by disruption

11:FS has come a long way in a short time, and as the company has grown up, so must the branding. It's time to sit down, take stock of how we look and sound and fine-tune our identity.

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5 fintechs to watch in the Middle East

The financial services sector in the Middle East has seen a surge in both innovation and investment in recent years, showing signs that 2024 will be a big year for its fintech scene. But what brands do you need to watch out for?

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Unfiltered

The future of AI in finance doesn't look like ChatGPT

We were lucky enough to catch up with Ben Metz, Head of Digital at Jack Henry. Here, he predicts who’ll come out on top in the banking war: the traditional players or the challengers, and what will decide who wins and loses.

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Unfiltered

Fintech will unlock the true essence of Islamic finance

Fintech has a big part to play in the fight against climate change and can help solve financial exclusion for millions worldwide. This article is the first in a trilogy on fintech for good. You can find the link to the second at the bottom of this one.

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Unfiltered

PSD3 is an innovation red herring

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ahead of the curve with a run through of the latest application of our design process.

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663
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Fintech Insider

663. Insights: How have tech accelerators shaped fintech?

Benjamin Ensor is joined by some great guests, from Tech Nation, F10 and OakNorth, to explore the impact of tech accelerators on the fintech space.

47min listen
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Blockchain Insider

170. News: Ripio launch prepaid crypto card and Netflix enters Decentraland

EL. EF. GEE. Today we bring you: Latin American crypto firm Ripio launches prepaid crypto card in Brazil, Steven Bartlett’s web3 creator platform Thirdweb raises £20m, and Netflix enters Decentraland metaverse promoted by Ryan Gosling. All this and much more on today's Blockchain Insider!

41min listen
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Fintech Insider

662. News: Shopify and Amazon's Cold War heats up

Kate Moody and Benjamin Ensor are joined by some great guests, from Betakit and Silicon Republic, to talk about the most interesting stories in financial services over the last 7 days, including: Shopify is picking a fight with Amazon, UBS scraps $1.4 billion deal to buy Wealthfront, and Japan decides it's time to stop using floppy disks.

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Fintech Insider

661. Insights: Can embedded finance bank the unbanked?

Ross Gallagher is joined by some great guests, from 11:FS, Spiralem, and The Aspen Insitute, to discuss how embedded finance could be the trojan horse of financial inclusion.

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Blockchain Insider

Bonus: Blockchain Rio - State of Blockchain In LatAm

A little bonus to end the year, we're not all perfect here at Blockchain Insider. To prove it Simon's got a quick cut of some of the funniest mistakes we made this year.

38min listen
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Insurtech Insider

125. News: Insurtech funding bounces back, while cyclists could soon require registration plates and insurance

John Bean and Benjamin Ensor are joined by a panel of guests from e-Zee Insurance and Snapsheet to talk through the biggest news of the month. Hear about: Insurtech funding bounces back after global downturn, Lloyd’s to end insurance coverage for state cyber attacks, and cyclists could be made to have registration plates and insurance. All this and much, much more on today's Insurtech Insider!

59min listen
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Fintech Insider

659. Insights: Are SMEs really being served?

Ross Gallagher is joined by some great guests, from Allica Bank and Novo, to discuss whether the initial promise of financial services for SMEs has truly been delivered.

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Blockchain Insider

Insights: How can web3 change the film industry?

We. Are. Here. Today we bring you: a very exciting deep dive: this time - into film and web3. How do films and filmmaking change and work in web3? Does web3 have the power to revolutionise the process of filmmaking as we know it, and could it encourage more diversity and inclusivity? All this and much more on today's Blockchain Insider!

40min listen
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Fintech Insider

658. News: Prometeo launches LatAm A2A payments and Ramp rolls into BNPL

Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Prometeo launches LatAm’s first A2A payments platform, Ramp steps into the Buy Now Pay Later Market, and we dive into the Fintech Insider mailbag!

1h06 listen
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Fintech Insider

656. News: Can Klarna become a Super App?

David M. Brear and Nicole are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Wise partnership with Plaid gives customers access to 6000 US apps, Klarna strives for Super App status, and Adam Neumann raises BIG from A16Z!

57min listen
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Blockchain Insider

168. News: Solana and Nomad are hacked, while US senators push for tax-free crypto transactions

EL. EF. GEE. Today we bring you: hackers drain £5m from 8,000 wallets linked to Solana crypto network, Nomad crypto bridge loses $200 million in ‘chaotic’ hack, US Senators push bill to make small crypto transactions tax-free, and Revolut partners with Polkadot to launch “Learn to Earn” feature. All this and much more on today's Blockchain Insider!

52min listen
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Fintech Insider

654. News: Earned wage access – friend or foe?

Kate Moody and Nicole Perry are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: cash’s comeback as the cost of living climbs, Heopagos raising big for Latam payments, and Italy says ‘ciao!’ to Domino's Pizza.

59min listen
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Fintech Insider

653. Insights: Making financial services accessible for people with disabilities

Ross Gallagher is joined by some great guests, from 11:FS, Sibstar, and Purple, to talk about you design financial services for people with disabilities.

40min listen
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Fintech Insider

Bonus. Eco's Andy Bromberg on copying in fintech

In this exciting bonus episode, David M. Brear is joined by Andy Bromberg, CEO of Eco, to talk about the fine line between copying, imitation, and competitor research. All this and much much more on today's bonus show!

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Insurtech Insider

123. Insights: What is the future for brokers?

Nigel Walsh and John Bean are joined by a fantastic guest from Hubb to talk through what the future for brokers might look like in today's insurance space. All this and much, much more on today's Insurtech Insider!

47min listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen