Learn about the latest FS trends and news, from industry experts.

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Feature benchmarking: How UK banking apps stack up

Recap the biggest live show Fintech Insider: After Dark has ever done below. Listen back here or stream below as Jason, Simon and a panel of special guests tackle some of the biggest and silliest stories of the week.

3min read
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Lloyds

How Lloyds is putting more money in customers’ pockets by tackling £23bn in unclaimed benefits

Loyalty is broken. ‘We appreciate your loyalty’ greetings don’t fool anyone. Most of us can recall crappy experiences.

6min read
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We won Consultancy of the Year 2025!

The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.

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Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

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How building societies can own the homebuying space

Looking to crypto and seeing it simply as a speculative asset class is a common mistake for financial institutions and even regulators. But if you start to look beyond the headlines, you can see there’s untapped potential for banks to better serve the SMB market.

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Designing for junior accounts: Best UX practices in the UK

Although they date back to 2014, in 2017 we saw the rapid rise of ‘crypto funds’, or investment funds that invest mainly in cryptocurrencies such as bitcoin, ethereum, or other ‘altcoins’. Those offering crypto funds are, in effect, managing digital assets. But what’s the difference between ‘managing digital assets’ and ‘managing assets digitally’? Many asset managers have digitized some analogue processes, but very few asset managers are truly digital in nature. What lessons can we learn from the first few years of those that manage digital assets such as crypto funds?, and how can the end investor benefit?

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Subscription trends to watch in 2025

The FCA have just published their feedback to the Call For Input (CFI) on open finance. Over 160 organisations responded to the call, the results of which are being watched by financial bodies, regulators and companies the world over.

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Are you selling or partnering with banks?

The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.

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UX

Introducing the new Brand Page on 11:FS Pulse

Bonjour! Comment allez-vous? France’s fintech star is rising. With over 1100 of them based in the capital alone, junior minister Cédric O has promised that Paris will eclipse London as the fintech hotspot in Europe in the near-distant future.

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VR & AR: Transforming the Fintech Landscape

Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

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Wealth management

The forever banks - how private banks are still unfazed by disruption

11:FS has come a long way in a short time, and as the company has grown up, so must the branding. It's time to sit down, take stock of how we look and sound and fine-tune our identity.

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5 fintechs to watch in the Middle East

The financial services sector in the Middle East has seen a surge in both innovation and investment in recent years, showing signs that 2024 will be a big year for its fintech scene. But what brands do you need to watch out for?

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Unfiltered

The future of AI in finance doesn't look like ChatGPT

We were lucky enough to catch up with Ben Metz, Head of Digital at Jack Henry. Here, he predicts who’ll come out on top in the banking war: the traditional players or the challengers, and what will decide who wins and loses.

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Unfiltered

Fintech will unlock the true essence of Islamic finance

Fintech has a big part to play in the fight against climate change and can help solve financial exclusion for millions worldwide. This article is the first in a trilogy on fintech for good. You can find the link to the second at the bottom of this one.

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Unfiltered

PSD3 is an innovation red herring

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ahead of the curve with a run through of the latest application of our design process.

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641
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Fintech Insider

641. Insights: What does 'financial inclusion' actually mean?

Gwera Kiwana is joined by some great guests, from Spiralem, Observer Research Foundation and Jipay, to discuss the merits and challenges of financial inclusion.

46min listen
639
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Fintech Insider

639. How do we make financial services more LGBTQ-inclusive?

Benjamin Ensor is joined by some great guests, from 11:FS, Queer Money Podcast, Emerald Life, and Euphoria, to discuss the issues faced by the LGBTQ community when it comes to financial services.

47min listen
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Blockchain Insider

164. News: Crypto regulation gets real and Jay-Z launches a Bitcoin academy

EL. EF. GEE. Today we bring you: Key US senators introduce crypto bill outlining sweeping plan for future rules, the crypto community says the UK's FCA is finally starting to listen, and Jay-Z and Jack Dorsey launch 'Bitcoin Academy' at rapper's childhood home in Brooklyn. All this and much more on today's Blockchain Insider!

54min listen
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Fintech Insider

638. News: Allica bank raises for SMEs and Backbase raises to transform the back end of banking

Benjamin Ensor and Gwera Kiwana are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: SME lender Allica Bank secures £55m in equity and debt round, Backbase earns a €2.5bn valuation, and Deadmau5 is launching his own online bank

58min listen
637
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Fintech Insider

637. Insights: What can crypto learn from TradFi?

David M. Bear is joined by some great guests, from Fintech Business Weekly and Railsr to ask what can the crypto industry learn from traditional finance?

53min listen
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Fintech Insider

635. Insights: How can payments companies compete?

David M. Brear is joined by some great guests, from Truelayer, Binance and Banking Circle, live from Money 20/20 to discuss how payments companies are adding more to their offerings to stay ahead of the competition!

44min listen
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Blockchain Insider

163. Insights: Getting familiar with real world use cases

We. Are. Here. Today we bring you: a deep dive into real world use cases. We'll take a look at what real life use cases really means, cover some fantastic case studies and discuss what the role of wallets is within all of this. All this and much more on today's Blockchain Insider!

47min listen
634
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Fintech Insider

634. News: Alloy and Nova Credit partner to help migrants and green fintech initiative launched

Gwera Kiwana and Sim Rai are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Nova Credit Teams with Alloy on inclusive business lending, world's first green fintech taxonomy launched, and Sex Pistols launch God Save the Queen coin and NFT collection.

52min listen
633
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Fintech Insider

633. Insights: Will embedded finance make or break the fintech industry?

Gwera Kiwana is joined by some great guests, from NovoPayment, Treasury Prime and Anthemis, to find out who are the winners and losers of the embedded finance revolution.

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Blockchain Insider

Bonus. Diving deeper into Terra

Mauricio Magaldi and Simon Taylor take a deep dive into the Terra/LUNA story for this very special bonus episode of Blockchain Insider.

33min listen
632
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Fintech Insider

632. News: Klarna announces big layoffs while Chase bags UK customers

Benjamin Ensor and Sim Rai are joined by some great guests, from Tranch and Anthemis, to talk about the most interesting stories in financial services over the last 7 days, including: Klarna lays off 10% of its workforce via video message, Chase marks 500,000 UK customers, and our panel answers your questions!

57min listen
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Blockchain Insider

162. News: Terra terror as ex-Meta crypto chief launches Bitcoin payments start-up

We. Are. Here. Today we bring you: Terra terror: Luna nosedives under $2 and algo Stablecoin TerraUSD loses 98% of its value, ex-Meta crypto chief launches Bitcoin payments start-up while Meta’s Instagram partners with Polygon in NFT push, and regulation is a hot topic again, with countries like the UK, Germany and Portugal unveiling new plans. All this and much more on today's Blockchain Insider!

53min listen
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Fintech Insider

630. News: Griffin goes for banking licence and InDebted looks to disrupt UK debt collection

Gwera Kiwana and Benjamin Ensor are joined by some great guests, from Griffin, Indebted and Redpoint Ventures, to talk about the most interesting stories in financial services over the last 7 days, including: Griffin applies for UK banking licence, Digital debt collection agency InDebted looks to shake up the UK market, and Goldman Sachs offers senior staff unlimited holiday!

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Fintech Insider

629. Insights: Can Egypt’s young population push through a fintech revolution?

Kate Moody is joined by some great guests, from Lucky and Global Ventures, to talk about the rise of fintech in Egypt!

37min listen
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Fintech Insider

Bonus: The metaverse is 1% finished

David M. Brear and Jason Bates are podcasting from the metaverse!

24min listen
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Inclusive design

What is inclusive design? 11:FS Explores

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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

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Minimum Lovable Brand | 11:FS Explores

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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen