Global

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Payments

What next for the BNPL phenomenon?

Buy Now Pay Later (BNPL) has been taking the world by storm.

3min read
Article
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Product design

How to create culturally relevant brands through a community-led approach

At a recent Halloween Fintech Insiders After Dark event, the audience was asked to hold up their challenger bank cards. About 75% of the 200 person audience help up a challenger bank card (despite much of the audience having incumbent bank email addresses). Monzo, Starling, Curve, and Soldo were all represented. One particularly enthusiastic attendee even came dressed as a Monzo card. Sure, the podcast is called Fintech Insider so you could call it a skewed sample, but still.

4min read
Article
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Product management

Don't get lost, renew your roadmap

Opening an easter egg always has that moment of delight. As a child, you’re giddy with excitement as cardboard gives way to plastic which gives way to foil-wrapped chocolate. But as you get older and wiser that delight starts to fade.

4min read
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Design

Why superstitions are important for financial services

We’re all aware of superstitions. Some of us a little more than others. Like digital finances, they don’t physically exist - but they’re far from a joke. Here are just a few of the reasons why FS companies should start brushing up on them. This article was written by Darja König - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

2min read
Article
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Microservices

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they were ‘The Answer’ - the thing that would solve all your problems.

3min read
Article
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NFT

WTF is an NFT?

By now we’ve surely all heard of NFTs. Seemingly overnight they’ve grown from a niche internet phenomenon to a household buzzword with everyone from Gary Vaynerchuk, Tim Berners Lee, Banksy and even Lionel Messi having a piece of the pie.

3min read
Article
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Insurtech

Celebrating 100 episodes of Insurtech Insider

It feels more than a little bewildering to be reflecting on 100 episodes of Insurtech Insider. In that time, we’ve seen insurtech go from being a concept to an actual (big!) thing.

3min read
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Crypto

Crypto is changing our financial literacy (for the better)

Crypto is democratising finance and it’s a beautiful thing to see.

3min read
Article
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After Dark

You’re building the first banking ecosystem on Mars. Where do you begin?

For this edition of After Dark, the live recording of our Fintech Insider podcast, we went for something a little bit different. Presenting After Dark: Starting from scratch, the short story... Check out the video here.

4min read
Article
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Apps

Why finbot accessibility will make you the next industry disruptor

Finbots are financial chatbots that, at the lowest level, can answer customer questions and perform basic tasks such as providing account balances or updating personal information.This article was written by Jilly Li - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

3min read
Article
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Customer understanding

Customers don’t care for your corporate jargon

Word soup. That's the jargon used to communicate the story and values of a business. It's what we tell our clients to actively pay attention to and what to avoid when working together to develop new disruptive propositions to take to market. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Design

Design drill down #4 | Back to the drawing board

In this design drill down, we’re looking at how top French fintechs are transforming the way we bank with gesture-based actions and how they are simplifying insurance by putting the customer at the heart of the experience.

3min read
Article
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Org Design

How to (properly) scale agile

FinTech Insider takes a field trip to Monzo to chat to Jonas Huckestein (Co-Founder/CTO), Leah Templeman (Head of Operations), and Hugo Cornejo (Head of Design). They talk about their community-based, collaborative work model, what their full banking licence will bring, and how they plan to win over a billion customers.

3min read
Article
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Org Design

Tried and tested org design: learnings to help you find the right strategy

In this guest blog, Rafael Plantier - country manager for the UK and Ireland at Tink, discusses the results of their latest research into the status of European bank's APIs, two months on from the PSD2 deadline.

3min read
Article
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Change Management

Agile isn’t the silver bullet you thought it was

When seventeen self-professed ‘organisation anarchists’ sat down one day in the Wasatch Mountains of Utah, they probably didn’t realise the extent to which their words would impact the world. A sea change in management thinking, scores of new words added to the global lexicon and widespread shunning of old methodologies – the Agile Manifesto was the early trumpet call which heralded the phenomenal rise of global tech giants. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
647
podcast
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Fintech Insider

647. Insights: How is rising inflation impacting financial services?

Kate Moody is joined by some great guests, from Chetwood Financial, Innovate Finance, and Minna Technologies, to ask how will inflation impact financial services going forward.

44min listen
645
podcast
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Fintech Insider

645. Insights: Dan McCrum on bringing down payment giant Wirecard's house of cards

David M. Brear is joined by investigative reporter and author, Dan McCrum, to dive into his new book about uncovering the truth about payments company Wirecard.

42min listen
644
podcast
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Fintech Insider

644. News: Should Open Banking become a legal requirement for credit assessment?

Benjamin Ensor and Deepa Anikhindi are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Agricultural bank Oxbury raises £20m in a funding round, Payl8r calls for open banking to be legally required for credit assessing, and the world's first fintech sitcom!

52min listen
643
podcast
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Fintech Insider

643. Insights: How do you put together the perfect mortgage offering?

David M. Brear is joined by some great guests, from Bunq, Maxwell and Molo Finance, to help put together the perfect mortgage offering taking aspects from across the world.

48min listen
165
podcast
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Blockchain Insider

165. Insights: How do you know it's web3?

We. Are. Here. Today we bring you: an episode focused on ownership. Ownership is web3’s ability to prove that digital assets are owned by users. But how exactly does it work? How is it different from the world of web2? And what changes can we expect to see in the world now that assets are on-chain? All this and much more on today's Blockchain Insider!

48min listen
642
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Fintech Insider

642. News: Kroo lands coveted banking license, while Credit Suisse found guilty of money laundering

David M. Brear and Kate Moody are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Kroo lands full banking licence, Credit Suisse bank found guilty over money laundering charges, and we answer questions from the Fintech Insider mailbag!

1h03 listen
641
podcast
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Fintech Insider

641. Insights: What does 'financial inclusion' actually mean?

Gwera Kiwana is joined by some great guests, from Spiralem, Observer Research Foundation and Jipay, to discuss the merits and challenges of financial inclusion.

46min listen
120
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Insurtech Insider

120. Insights: How can we build a transformative and inclusive future for insurance?

Nigel Walsh and John Bean are joined by a panel of guests from Innovate Finance and FinPro to talk through culture in insurance. All this and much, much more on today's Insurtech Insider!

57min listen
639
podcast
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Fintech Insider

639. How do we make financial services more LGBTQ-inclusive?

Benjamin Ensor is joined by some great guests, from 11:FS, Queer Money Podcast, Emerald Life, and Euphoria, to discuss the issues faced by the LGBTQ community when it comes to financial services.

47min listen
164
podcast
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Blockchain Insider

164. News: Crypto regulation gets real and Jay-Z launches a Bitcoin academy

EL. EF. GEE. Today we bring you: Key US senators introduce crypto bill outlining sweeping plan for future rules, the crypto community says the UK's FCA is finally starting to listen, and Jay-Z and Jack Dorsey launch 'Bitcoin Academy' at rapper's childhood home in Brooklyn. All this and much more on today's Blockchain Insider!

54min listen
638
podcast
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Fintech Insider

638. News: Allica bank raises for SMEs and Backbase raises to transform the back end of banking

Benjamin Ensor and Gwera Kiwana are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: SME lender Allica Bank secures £55m in equity and debt round, Backbase earns a €2.5bn valuation, and Deadmau5 is launching his own online bank

58min listen
637
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Fintech Insider

637. Insights: What can crypto learn from TradFi?

David M. Bear is joined by some great guests, from Fintech Business Weekly and Railsr to ask what can the crypto industry learn from traditional finance?

53min listen
635
podcast
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Fintech Insider

635. Insights: How can payments companies compete?

David M. Brear is joined by some great guests, from Truelayer, Binance and Banking Circle, live from Money 20/20 to discuss how payments companies are adding more to their offerings to stay ahead of the competition!

44min listen
163
podcast
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Blockchain Insider

163. Insights: Getting familiar with real world use cases

We. Are. Here. Today we bring you: a deep dive into real world use cases. We'll take a look at what real life use cases really means, cover some fantastic case studies and discuss what the role of wallets is within all of this. All this and much more on today's Blockchain Insider!

47min listen
634
podcast
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Fintech Insider

634. News: Alloy and Nova Credit partner to help migrants and green fintech initiative launched

Gwera Kiwana and Sim Rai are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Nova Credit Teams with Alloy on inclusive business lending, world's first green fintech taxonomy launched, and Sex Pistols launch God Save the Queen coin and NFT collection.

52min listen
Video
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Open finance

What is Open Finance?

Banks are facing a lot of challenges compared to their fintech rivals.

6min watch
Video
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11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear

11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.

11min watch
Video
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Lending

Jeff Keltner from Upstart on what the future of lending will look like | Spotlight

What does the future hold for lending? Live from Lendit USA 2022.

24min watch
Video
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UX

What is UX and what makes UX good? 11:FS Explores

Will banks exist in 100 years?

Video
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Open Banking

What is Open Banking? | 11:FS Explores

In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.

Video
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Unleashing creativity! A case study on sparking innovation with Bidyut Dumra from DBS | Spotlight

On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.

Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen