Global

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Unfiltered

What does legacy really mean?

One notable group of firms are missing from the initial Libra founding members: banks. So what could Libra mean for them?

4min read
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Talent

How the financial services sector can win the war for tech talent

So you’re looking to scale agile Agile has become the status quo for most organisations delivering digital services. In recent years, conversation in the enterprise agile community has shifted to scaling agile.

4min read
Article
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Unfiltered

Your community has to be at the heart of everything you do

I don’t know if I think about the Roman Empire every day, but awards submissions? I can’t seem to escape them.

4min read
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Why every business should care about FedNow

The Federal Reserve hasn’t changed its payment system in more than 50 years. And while it’s operated with relative stability for that duration, the needs of businesses and their customers have evolved.

3min read
Article
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Unfiltered

The rise of the NeoTrust: making dying less expensive

In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?

4min read
Article
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Unfiltered

Where's the retail banking revolution?

We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?

4min read
Article
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Crypto

How crypto can change SMB banking, now

Months after the UK entered a coronavirus-induced lockdown and financial services firms are struggling to service their customers. Building a digital first approach now can alleviate immediate issues and set firms up for sustained customer success.

3min read
Article
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Unfiltered

Stop obsessing over your competitors and get back to your customers

There is risk in everything. There is risk in getting out of bed in the morning. There is risk in not getting out of bed in the morning. There’s risk in leaving the house these days, particularly with C19 (which, if you’re a Londoner, might be confused with a particularly treacherous cycle route).

3min read
Article
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Unfiltered

Do you really want to offer alternative payment methods?

I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.

3min read
Article
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Banking

Innovation terror: 3 things big banks can do to stop stagnation of innovation

Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).

3min read
Article
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Unfiltered

The metaverse will power a new era of industrial efficiency

Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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The one thing user-centred design often forgets

"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.

4min read
Article
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UBS

Banks, mergers, and missed opportunities

In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.

4min read
Article
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AI

ChatGPT can revolutionise customer support and financial literacy across the globe

ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?

3min read
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The best fintech marketing teams let fires burn

A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…

3min read
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podcast
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Insurtech Insider

69. News: Lemonade goes public and travel insurance covers COVID-19

Nigel Walsh and David Brear are joined by a panel of guests to talk through the latest news in the insurtech and insurance world including Lemonde goes public and the Post Office brings back travel insurance...with coronavirus cover! All this and much more on this week's Insurtech Insider!

52min listen
439
podcast
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Fintech Insider

439. News: Wirecard fallout - fintech’s Enron moment?

Sam Maule and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Wirecard “loses” €1.9 billion, the US banking sector is seeing huge growth, despite (or because of) the pandemic and Goldman Sachs’ CEO makes a cameo in 'Billions'.

1h03 listen
438
podcast
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Fintech Insider

438. Insights: PPP - How digital providers helped rescue SMBs

Sam Maule is joined by some great guests to talk about PPP lending during the COVID-19 pandemic. On today's show we are taking a look at the process from the lenders perspective!

47min listen
437
podcast
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Fintech Insider

437. News: Stop, collaborate and listen - Amazon and Goldman Sachs team up

Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Goldman Sachs teams up with another tech giant as it launches credit lines on Amazon, Monzo raise funding but lose valuation and WhatsApp launches payments in Brazil. All this and much much more on today's FIntech Insider News.

1h08 listen
436
podcast
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Fintech Insider

436. Insights: COVID-19 and the underbanked in the US

Sam Maule is joined by some great guests to discuss the state of the underbanked in the US and how COVID-19 is affecting this group of underserved people.

47min listen
68
podcast
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Insurtech Insider

68. Life insurance COVID-19: If you're honest, you're covered

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through life insurance during the pandemic. Does your existing life insurance policy cover you during the pandemic?

46min listen
435
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Fintech Insider

435. News: Is now a good time to launch a challenger bank?

Sarah Kocianski and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Vivid Money launches digital banking services in Germany; the pandemic savings surge forces Goldman to shut Marcus to new UK clients; and Islamic finance startup Wahed closes $25M funding round to grow their Saudi Arabia hub.

1h04 listen
434
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Fintech Insider

434. Insights: transforming financial services infrastructure post COVID-19

Sarah Kocianski is joined by some great guests from Equinix, Mastercard and RTGS to discuss the long-term business transformation and the need for agile infrastructure in financial services organisations in response to the COVID-19 crisis.

45min listen
433
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Fintech Insider

433. News: Financial services community take a stand in support of Black Lives Matter

Leda Glyptis and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Financial services community take a stand in support of Black Lives Matter; Starling and Marqeta’s new raises; and TrueLayer team up with the UK Government on Open Banking.

1h listen
432
podcast
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Fintech Insider

432. Insights: How could open finance shape the future of financial services?

Adam Davis and Sarah Kocianski are joined by some great guests to discuss open finance - what it is, how is could work and what learnings it could take from open banking, with an expert panel of guests from Plaid, RBS and the OBIE.

50min listen
67
podcast
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Insurtech Insider

67. News: Drones for the NHS, and new fund raises despite COVID-19

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the latest news in the insurtech and insurance world including drones for the NHS and some big funding rounds despite COVID-19!

50min listen
431
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Fintech Insider

431. News: Shopify’s stratospheric rise and foray into fintech

Sam Maule and David Brear are joined by some great guests to talk about some of the most interesting US news stories of the last 7 days, including: Shopify’s many new announcements and move into fintech; Bank of America leak exposes business details of PPP relief applicants as applications across the board decline; and Animal Crossing offers new ways for people to make money in lockdown.

1h04 listen
430
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Fintech Insider

430. Interviews: Arlan Hamilton - Breaking the VC glass ceiling for underrepresented founders

Sam Maule is joined by Arlan Hamilton, founder and managing partner of Backstage Capital to talk VC funding, underrepresented founders and her new book It's About Damn Time.

44min listen
429
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Fintech Insider

429. News: Is it tough to be a challenger bank right now?

David Brear and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: The challenges facing challenger banks in the current climate, Freetrade’s record-breaking raise and PayPal sees a rise in 'silver tech' as older generations test digital payments for the first time. All this and much more on today's episode!

1h02 listen
428
podcast
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Fintech Insider

428. Insights: Digital Identity - the evolution of verification, authentication & authorisation

Jason Bates and Simon Taylor are joined by 3 great guests to talk about digital identity. What do we mean by digital identity, and how does it differ around the world? Listen on to find out!

58min listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen